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Help Desk Live Chat
Business SMS Order Management Call Management
View Talkative profile
Live Chat
Live Chat

Gorgias versus Talkative


Compare Features, Integrations, Plugins, and Prices

Gorgias Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $10 p/m
Free Plan:Not Available
Free Trial: 7 days

Talkative Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $229 p/m
Free Plan:Not Available
Free Trial: 14 days

Gorgias Details

Owned by
Gorgias
Year founded
2015
HQ Location
San Francisco CA, United States
LinkedIn
Twitter

Talkative Details

Owned by
Talkative
Year founded
2016
HQ Location
Newport, United Kingdom
LinkedIn
Twitter

Gorgias Notable Customers

Steve Madden
Bokksu
Marine Layer

Talkative Notable Customers

Bravissimo, the MDU
ICX

What is Gorgias?


Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live-chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.

Gorgias comes with a monthly pricing plan, starting at $10 per month for 3 seats with 50 tickets included. Tickets outside the plan will cost you $0.40 per ticket. This plan is also limited in channels and integrations. Their Basic plan for $60 per month gives you 300 tickets and

Unique about Gorgias is their Academy, where they offer Agent training next to regular account setups. You have to have an account in order to access these documents, but the academy contents are free.

What is Talkative?


Talkative is more than just a chat widget. The platform offers full remote-support availability. Ideal if you’re in the application business and need to take a look at specific settings or uncover more details on your customer.

The integration with Mitel is unique and caters to a group of companies that already have voice services.

Talkative has customers such as Bravissimo, the MDU and services company ICX.

Gorgias Agent Platform

Talkative Agent Platform

Agent Platform

Gorgias

Talkative

Android

iOS

Web App

Agent Tools

Gorgias

Talkative

Canned Replies

Channel Switching

Chat History

Chat Rating

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Order Tracking

Ticketing

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Pre-chat Options

Gorgias

Talkative

Agent Status

Canned Replies

Email Capture

FAQ

Message Routing

Offline Ticket Form

Product Cards

Quick Replies

Triggers

Channels

Gorgias

Talkative

Email

Facebook Messenger

Instagram

Phone Call

Text Messaging (SMS)

Twitter

Website

WhatsApp

Gorgias Customization

Talkative Customization

Customization

Gorgias

Talkative

Avatar

Branding

Colors

Icon

Position

Integrations

Gorgias

Talkative

Ada

Klaviyo

Postscript

Recharge

Yotpo

Zapier

Plugins

Gorgias

Talkative

BigCommerce

Magento

Shopify

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