View Gorgias profile
Help Desk Live Chat
Business SMS Order Management Call Management
View SocialIntents profile
Live Chat
Live Chat

Gorgias versus SocialIntents


Compare Features, Integrations, Plugins, and Prices

Gorgias Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $10 p/m
Free Plan:Not Available
Free Trial: 7 days

SocialIntents Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $49 p/m
Free Plan:Not Available
Free Trial: 14 days

Gorgias Details

Owned by
Gorgias
Year founded
2015
HQ Location
San Francisco CA, United States
LinkedIn
Twitter

SocialIntents Details

Owned by
SocialIntents
Year founded
2014
HQ Location
Georgia, United States
LinkedIn
Twitter

Gorgias Notable Customers

Steve Madden
Bokksu
Marine Layer

SocialIntents Notable Customers

No Data Available

What is Gorgias?


Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.

Unique about Gorgias is its Academy, where they offer Agent training next to regular account setups. You need a subscription in order to access these documents, but the academy content itself is free.

What is SocialIntents?


Social Intents offers a basic chat widget that focuses on integration with third parties.

Besides the live chat, Social Intents has apps for conversion popups and feedback forms available. They offer plugins for Shopify, WordPress, Bigcommerce, and Wix. You can set up your own chatbot through Google-owned Dialogflow.

Their plans start at $39 for two agents and up to 200 chat sessions per month. The more expensive plans include unlimited agents. They have a 14-day free trial available.

Social Intents doesn’t share any examples of its customer base.

Gorgias Agent Platform

SocialIntents Agent Platform

Agent Platform

Gorgias

SocialIntents

Android

iOS

Web App

Agent Tools

Gorgias

SocialIntents

Canned Replies

Channel Switching

Chat History

Chat Rating

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Order Tracking

Ticketing

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Pre-chat Options

Gorgias

SocialIntents

Agent Status

Canned Replies

Email Capture

FAQ

Message Routing

Offline Ticket Form

Product Cards

Quick Replies

Triggers

Channels

Gorgias

SocialIntents

Email

Facebook Messenger

Instagram

Phone Call

Text Messaging (SMS)

Twitter

Website

WhatsApp

Gorgias Customization

SocialIntents Customization

Customization

Gorgias

SocialIntents

Avatar

Branding

Colors

Position

Integrations

Gorgias

SocialIntents

Ada

Klaviyo

Postscript

Recharge

Slack

Yotpo

Zapier

SocialIntents Plugins

Plugins

Gorgias

SocialIntents

BigCommerce

Magento

Shopify

Comparisons