View Gorgias profile
Help Desk Live Chat
Business SMS Order Management Call Management
View Slaask profile
Chatbot Live Chat Video Chat
Live Chat Slack Screen Sharing

Gorgias versus Slaask


Compare Features, Integrations, Plugins, and Prices

Gorgias Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $10 p/m
Free Plan:Not Available
Free Trial: 7 days

Slaask Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 14 days

Gorgias Details

Owned by
Gorgias
Year founded
2015
HQ Location
San Francisco CA, United States
LinkedIn
Twitter

Slaask Details

Owned by
Slaask
Year founded
2015
HQ Location
San Francisco, US

Gorgias Notable Customers

Steve Madden
Bokksu
Marine Layer

Slaask Notable Customers

Cumul.io
Sky Rocket Development
Windoo

What is Gorgias?


Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.

Unique about Gorgias is its Academy, where they offer Agent training next to regular account setups. You need a subscription in order to access these documents, but the academy content itself is free.

What is Slaask?


Slaask is hyperspecialized and 100% Slack-based. It allows you and your company to unify all of your internal and external communication: interact with your leads and customers wherever they are (your site, Facebook page, Twitter page, iOS app, Android app, your mailbox, etc.) from Slack.

Having your internal and external communication in the same place, tab-toggling is a thing of the past, no more time is wasted switching between different tools as everything happens in your Slack workspace.

Slaask offers a Marketplace, Meetings feature, and Conversation Flows to create specific paths for your customers to follow based on their needs. The flows can be either 100% automatic or combined with human interaction to filter incoming conversations and focus on the ones most important to your business.

We wrote an article that includes Slaask as one of the 6 best Slack Chat Providers in 2023.

Agent Platform

Gorgias

Slaask

Android

iOS

Linux

MacOS

Slack

Website Dashboard

Windows

Agent Tools

Gorgias

Slaask

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Transcripts

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Mark as Spam

Order Tracking

Screenshots

Search

Ticketing

Visitor Ban

Visitor Geo IP Tracking

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Pre-chat Options

Gorgias

Slaask

Agent Status

Canned Replies

Conversation Routing

Email Capture

FAQ

Message Routing

Offline Form

Operation Hours Schedule

Pre Chat Form

Product Cards

Quick Replies

Triggers

Channels

Gorgias

Slaask

Email

Facebook Messenger

Instagram

Phone Call

Text Messaging (SMS)

Twitter

Website Chatwidget

WhatsApp

Customization

Gorgias

Slaask

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Remove -Powered by-

Tagline / Description

Widget Position

Integrations

Gorgias

Slaask

Ada

Agile CRM

Google Tag Manager

Help Scout

Helpscout

Hubspot

Klaviyo

Pipedrive

Postscript

Recharge

Salesforce

Slack

Yotpo

Zapier

Plugins

Gorgias

Slaask

BigCommerce

Facebook Marketplace

Magento

Shopify

WordPress

Comparisons