View Gorgias profile
Help Desk Live Chat
Business SMS Order Management Call Management
View JivoChat profile
Live Chat
Live Chat

Gorgias versus JivoChat


Compare Features, Integrations, Plugins, and Prices

Gorgias Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $10 p/m
Free Plan:Not Available
Free Trial: 7 days

JivoChat Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Gorgias Details

Owned by
Gorgias
Year founded
2015
HQ Location
San Francisco CA, United States
LinkedIn
Twitter

JivoChat Details

Owned by
JivoChat
Year founded
2012
HQ Location
Wilmington DE, United States
LinkedIn
Twitter

Gorgias Notable Customers

Steve Madden
Bokksu
Marine Layer

JivoChat Notable Customers

Coding Blocks
Hooray Studios
Škoda

What is Gorgias?


Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live-chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.

Gorgias comes with a monthly pricing plan.

Unique about Gorgias is their Academy, where they offer Agent training next to regular account setups. You have to have an account in order to access these documents, but the academy contents are free.

What is JivoChat?


JivoChat integrates with most popular services like WordPress, Shopify, Instagram, and Telegram. The chat is rich in features like an AI chatbot, videochat, and translation for 90+ languages.

They have as simple pricing scheme consisting of two plans: Basic and Professional. The Basic version, which includes 5 agents, is free. The Professional version costs $19 per agent per month anually, and has a free 14 day trial.

JivoChat is trusted by more than 280,000 companies, including Coding Blocks, Hooray Studios, and Škoda.

Gorgias Agent Platform

JivoChat Agent Platform

Agent Platform

Gorgias

JivoChat

Android

iOS

Web App

Agent Tools

Gorgias

JivoChat

Canned Replies

Channel Switching

Chat History

Chat Rating

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Order Tracking

Ticketing

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Pre-chat Options

Gorgias

JivoChat

Agent Status

Canned Replies

Email Capture

FAQ

Message Routing

Offline Ticket Form

Product Cards

Quick Replies

Triggers

Gorgias Widget Customization

JivoChat Widget Customization

Widget Customization

Gorgias

JivoChat

Avatar

Branding

Colors

Position

Integrations

Gorgias

JivoChat

Ada

Klaviyo

Postscript

Recharge

Yotpo

Zapier

Plugins

Gorgias

JivoChat

BigCommerce

Magento

Shopify

Connectivity

Gorgias

JivoChat

Apple Business Chat

Email

Facebook Messenger

Instagram

Phone Call

Text Messaging (SMS)

Twitter

Website

Whatsapp

Comparisons