View Gorgias profile
Help Desk Live Chat
Business SMS Order Management Call Management
View Gosquared profile
In-app Live Chat Live Chat
Live Translation Live Chat Lead Generation

Gorgias versus Gosquared


Compare Features, Integrations, Plugins, and Prices

Gorgias Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $10 p/m
Free Plan:Not Available
Free Trial: 7 days

Gosquared Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 7 days

Gorgias Details

Owned by
Gorgias
Year founded
2015
HQ Location
San Francisco CA, United States
LinkedIn
Twitter

Gosquared Details

Owned by
Go Squared Ltd.
Year founded
2006
HQ Location
London, United Kingdom
LinkedIn
Twitter

Gorgias Notable Customers

Steve Madden
Bokksu
Marine Layer

Gosquared Notable Customers

BYTA
FluidStack
inLinks

What is Gorgias?


Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live-chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.

Gorgias comes with a monthly pricing plan, starting at $10 per month for 3 seats with 50 tickets included. Tickets outside the plan will cost you $0.40 per ticket. This plan is also limited in channels and integrations. Their Basic plan for $60 per month gives you 300 tickets and

Unique about Gorgias is their Academy, where they offer Agent training next to regular account setups. You have to have an account in order to access these documents, but the academy contents are free.

What is Gosquared?


Gosquared, started in 2006, defines itself as a provider of growth software for subscription businesses. Their services consist of customer engagement, live chat, and web analytics.

GoSquared live chat has integrations with platforms like WordPress, Zapier, and Zendesk. It offers the possibility to import customer data from a.o. Intercom and Salesforce. The number of available features for live chat is relatively limited.

The prices of their plans for live chat are based on the number of seats. Additional subscriptions are available to add more advanced analytics or a team inbox.

All plans include a basic set of features, starting at $29 per month for 1 agent. It’s possible to subscribe to a 7 day free trial on all plans.

Gorgias Agent Platform

Gosquared Agent Platform

Agent Platform

Gorgias

Gosquared

Android

iOS

Web App

Agent Tools

Gorgias

Gosquared

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Transcripts

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Language Detection

Order Tracking

Search

Team Inbox

Ticketing

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Pre-chat Options

Gorgias

Gosquared

Agent Status

Canned Replies

Custom Greeting

Email Capture

FAQ

Hours of Operation

Knowledgebase

Message Routing

Offline Ticket Form

Pre Chat Form / Lead Generation

Product Cards

Quick Replies

Triggers

Channels

Gorgias

Gosquared

Email

Facebook Messenger

Instagram

Phone Call

Text Messaging (SMS)

Twitter

Website

WhatsApp

Customization

Gorgias

Gosquared

Animations

Avatar

Branding

Colors

Position

Integrations

Gorgias

Gosquared

Ada

Klaviyo

Postscript

Recharge

Yotpo

Zapier

Plugins

Gorgias

Gosquared

BigCommerce

Magento

Shopify

Wordpress

Comparisons