View Gorgias profile
Help Desk Live Chat
Business SMS Order Management Call Management
View Futy profile
Chatbot Engagement Widget Live Chat
Lead Generation WhatsApp Dedicated Widgets

Gorgias versus Futy


Compare Features, Integrations, Plugins, and Prices

Gorgias Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $10 p/m
Free Plan:Not Available
Free Trial: 7 days

Futy Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $17.5 p/m
Free Plan: Available
Free Trial: 14 days

Gorgias Details

Owned by
Gorgias
Year founded
2015
HQ Location
San Francisco CA, United States
LinkedIn
Twitter

Futy Details

Owned by
Futy B.V.
Year founded
2020
HQ Location
Utrecht, Netherlands
Website
futy.io

Gorgias Notable Customers

Steve Madden
Bokksu
Marine Layer

What is Gorgias?


Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.

Unique about Gorgias is its Academy, where they offer Agent training next to regular account setups. You need a subscription in order to access these documents, but the academy content itself is free.

What is Futy?


Futy is a Dutch provider that mostly targets the local market but has options for English or multilingual widgets. Their website is only available in Dutch, though.

With the Futy Dynamic Lead generation chatbots, your website visitors can be converted into Leads in a user-friendly manner, for example via email, WhatsApp, telephone, or video call. The excellent analytics integration will help you keep track.

You can choose from 15+ templates with different buttons and combine specific functionalities to display on pages of choice, however, it suits your needs. The widgets can contain links to multiple channels and contact forms like a call back request, planning a video call with Calendly, or requesting a quotation.

Agent Platform

Gorgias

Futy

Android

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Gorgias

Futy

Canned Replies

Channel Switching

Chat History

Chat Rating

Contacts Export

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Meeting Scheduling

Order Tracking

Ticketing

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Pre-chat Options

Gorgias

Futy

Agent Status

Automated Custom Greeting

Canned Replies

Custom Greeting

Email Capture

FAQ

Message Routing

Offline Form

Operation Hours Schedule

Pre Chat Form

Product Cards

Quick Replies

Triggers

Channels

Gorgias

Futy

Email

Facebook Messenger

Instagram

Phone Call

Telegram

Text Messaging (SMS)

Twitter

Website Chatwidget

WhatsApp

Customization

Gorgias

Futy

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Remove -Powered by-

Tagline / Description

Visitor Notification Counter

Widget Behaviour

Widget Mobile

Widget Position

Integrations

Gorgias

Futy

Ada

Calendly

Google Ads

Google Meet

Google Sheets

Google Tag Manager

Hubspot

Klaviyo

Mailchimp

Microsoft Teams

Pipedrive

Postscript

Recharge

Tawk.to

Yotpo

Zapier

Plugins

Gorgias

Futy

BigCommerce

Drupal

Jimdo

Joomla

Lightspeed

Magento

Phoenix

Prestashop

Shopify

Squarespace

Unbounce

Webflow

Weebly

Wix

WooCommerce

WordPress

Comparisons