View Gorgias profile
Help Desk Live Chat
Business SMS Order Management Call Management
View Drift profile
Chatbot Conversational AI Live Chat
Meeting Scheduling A/B Testing Integrations

Gorgias versus Drift


Compare Features, Integrations, Plugins, and Prices

Gorgias Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $10 p/m
Free Plan:Not Available
Free Trial: 7 days

Drift Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $2500 p/m
Free Plan:Not Available
Free Trial: Unknown

Gorgias Details

Owned by
Gorgias
Year founded
2015
HQ Location
San Francisco CA, United States
LinkedIn
Twitter

Drift Details

Owned by
Drift
Year founded
2015
HQ Location
Boston MA, United States
Website
drift.com
LinkedIn
Twitter

Gorgias Notable Customers

Steve Madden
Bokksu
Marine Layer

What is Gorgias?


Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.

Unique about Gorgias is its Academy, where they offer Agent training next to regular account setups. You need a subscription in order to access these documents, but the academy content itself is free.

What is Drift?


Founded in 2015, Drift currently employs over 500 people, their growth has been impressive.

Drift started out with a simple chat widget but offers full sales, marketing, and support suites tailored to the specific needs of different types of industries.

Agent Platform

Gorgias

Drift

Android

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Gorgias

Drift

Canned Replies

Channel Switching

Chat History

Chat Rating

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Keyboard Shortcuts

Meeting Scheduling

Order Tracking

Ticketing

Visitor Ban

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Pre-chat Options

Gorgias

Drift

Agent Status

Canned Replies

Custom Greeting

Email Capture

FAQ

Instant Replies

Message Routing

Offline Form

Product Cards

Quick Replies

Triggers

Channels

Gorgias

Drift

Email

Facebook Messenger

Instagram

Phone Call

Text Messaging (SMS)

Twitter

Website Chatwidget

WhatsApp

Zoom

Customization

Gorgias

Drift

Avatar / Profile Picture / Logo

Colors

Widget Position

Integrations

Gorgias

Drift

Ada

Clearbit

Feederloop

Front

Google Meet

Google Sheets

Hubspot

Klaviyo

Marketo

Microsoft Dynamics 365

Microsoft Teams

Okta

Postscript

Recharge

Salesforce

Slack

Webhooks

Yotpo

Zapier

Zendesk

Zoom

Plugins

Gorgias

Drift

BigCommerce

Magento

Shopify

Comparisons