View Gorgias profile
Help Desk Live Chat
Business SMS Order Management Call Management
View Chatlio profile
Live Chat
Lead Generation Slack

Gorgias versus Chatlio


Compare Features, Integrations, Plugins, and Prices

Gorgias Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $10 p/m
Free Plan:Not Available
Free Trial: 7 days

Chatlio Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 30 days

Gorgias Details

Owned by
Gorgias
Year founded
2015
HQ Location
San Francisco CA, United States
LinkedIn
Twitter

Chatlio Details

Owned by
Chatlio
Year founded
2014
HQ Location
Seattle WA, United States
LinkedIn
Twitter

Gorgias Notable Customers

Steve Madden
Bokksu
Marine Layer

Chatlio Notable Customers


What is Gorgias?


Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.

Unique about Gorgias is its Academy, where they offer Agent training next to regular account setups. You need a subscription in order to access these documents, but the academy content itself is free.

What is Chatlio?


Chatlio is a chat service that allows agents to chat from Slack directly.

Chatlio jumps into a market of itself, with the raging ChatOps and general popularity of Slack, this tightly integrated chat service offers a great deal to the Slack enthusiasts out there!

If you want to know more about Chatlio compared to other Slack chat providers, we wrote an article about the best Slack Live Chat Providers in 2023.

Gorgias Agent Platform

Agent Platform

Gorgias

Chatlio

Android

iOS

Slack

Website Dashboard

Agent Tools

Gorgias

Chatlio

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Transcripts

Customer Satisfaction Survey

Email Forwarding

File Sharing

Geo Tracking

Internal Notes

Order Tracking

Screenshots

Ticketing

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Pre-chat Options

Gorgias

Chatlio

Agent Status

Canned Replies

Email Capture

FAQ

Message Routing

Offline Form

Pre Chat Form

Product Cards

Quick Replies

Triggers

Channels

Gorgias

Chatlio

Email

Facebook Messenger

Instagram

Phone Call

Text Messaging (SMS)

Twitter

Website Chatwidget

WhatsApp

Customization

Gorgias

Chatlio

Avatar / Profile Picture / Logo

Colors

Remove -Powered by-

Widget Behaviour

Widget CSS Editing

Widget Position

Widget Size and Shape

Integrations

Gorgias

Chatlio

Ada

Klaviyo

Postscript

Recharge

Slack

Webhooks

Yotpo

Zapier

Plugins

Gorgias

Chatlio

BigCommerce

Magento

Shopify

WordPress

Comparisons