View Gorgias profile
Help Desk Live Chat
Business SMS Order Management Call Management
View Chaport profile
Chatbot Live Chat
Omnichannel Team Inbox Visitor Monitoring

Gorgias versus Chaport


Compare Features, Integrations, Plugins, and Prices

Gorgias Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $10 p/m
Free Plan:Not Available
Free Trial: 7 days

Chaport Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 14 days

Gorgias Details

Owned by
Gorgias
Year founded
2015
HQ Location
San Francisco CA, United States
LinkedIn
Twitter

Chaport Details

Owned by
Chaport
Year founded
2014
HQ Location
Alhambra CA, United States
LinkedIn
Twitter

Gorgias Notable Customers

Steve Madden
Bokksu
Marine Layer

What is Gorgias?


Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.

Unique about Gorgias is its Academy, where they offer Agent training next to regular account setups. You need a subscription in order to access these documents, but the academy content itself is free.

What is Chaport?


Founded in 2014, US-based Chaport has since become a live chat provider with a range of options and features to enhance customer support. They have set out to make communication with customers as easy and enjoyable as chatting with friends. By prioritizing user experience, Chaport seeks to enhance customer satisfaction and build stronger relationships between businesses and their customers.

The Chaport chatwidget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 35 languages.

Agent Platform

Gorgias

Chaport

Android

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Gorgias

Chaport

Audio Notifications

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Notifications Audio

Notifications Visual

Order Tracking

Search

Ticketing

Visitor Ban

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Visual Notifications

Pre-chat Options

Gorgias

Chaport

Agent Status

Canned Replies

Custom Greeting

Email Capture

FAQ

Knowledgebase

Message Routing

Offline Form

Operation Hours Schedule

Pre Chat Form

Product Cards

Quick Replies

Triggers

Channels

Gorgias

Chaport

Email

Facebook Messenger

Instagram

Phone Call

Telegram

Text Messaging (SMS)

Twitter

Viber

VK

Website Chatwidget

WhatsApp

Customization

Gorgias

Chaport

Avatar / Profile Picture / Logo

Colors

Notification Settings

Widget Position

Integrations

Gorgias

Chaport

Ada

Klaviyo

Postscript

Recharge

Yotpo

Zapier

Plugins

Gorgias

Chaport

BigCommerce

Bubble

Ecwid

Jimdo

Joomla

Magento

Shopify

WordPress

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