View Futy profile
Chatbot Engagement Widget Live Chat
Lead Generation WhatsApp Dedicated Widgets
View Rocket.Chat profile
Audio Chat Call Center Chat Room
Omnichannel Private and Group Chat Helpdesk

Futy versus Rocket.Chat


Compare Features, Integrations, Plugins, and Prices

Futy Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
Starts from: $17.5 p/m
Free Plan: Available
Free Trial: 14 days

Rocket.Chat Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
Starts from: $35 p/m
Free Plan: Available
Free Trial: 30 days

Futy Details

Owned by
Futy B.V.
Year founded
2020
HQ Location
Utrecht, Netherlands
Website
futy.io

Rocket.Chat Details

Owned by
Rocket.Chat Technologies Corp.
Year founded
2015
HQ Location
251 Little Falls Drive, Wilmington DE, United States

What is Futy?


Futy is a Dutch provider that mostly targets the local market but has options for English or multilingual widgets. Their website is only available in Dutch, though.

With the Futy Dynamic Lead generation chatbots, your website visitors can be converted into Leads in a user-friendly manner, for example via email, WhatsApp, telephone, or video call. The excellent analytics integration will help you keep track.

You can choose from 15+ templates with different buttons and combine specific functionalities to display on pages of choice, however, it suits your needs. The widgets can contain links to multiple channels and contact forms like a call back request, planning a video call with Calendly, or requesting a quotation.

What is Rocket.Chat?


Rocket.Chat is a SaaS and genuine Free Open Source Software platform. They are developing an impressive range of communication and collaboration solutions for a wide variety of organizations, catering to industries like financial services, healthcare, and governments.

Rocket.chat, being Open Source, lets you review the code yourself or contribute to the project in their GitHub Repository. Unlike most providers, Rocket.Chat holds an MIT license, granting you full ownership and control over your code, data, privacy, and security. Detailed documentation for developers is available on the Rocket.Chat website, allowing you to build upon their framework and customize integrations.

One of their core products is Team Collaboration which you can set up as a privately hosted alternative to Slack. Of course, the use case for their software highlighted here is Customer Service and Engagement.

With Rocket.Chat you can manage live chat, email, SMS, and social media channels in a single security oriented hub. The options and features at hand are mostly limited by your imagination.

Setting up, self-hosting, and maintaining your own server is free. However, you will need technical prowess or hire developers to leverage most of the possibilities of their stack. Some Enterprise Edition features are only available with a subscription, which you can try out with a 30 day free trial.

A 30 day free trial is also available for their robust and scalable cloud hosted SaaS Enterprise solutions. If your organization requires more strict control, the entire infrastructure can be hosted on premise.

Rocket.Chat Agent Platform

Agent Platform

Futy

Rocket.Chat

Android

iOS

Linux

MacOS

Web App

Windows

Agent Tools

Futy

Rocket.Chat

Audio Messages

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

Contacts Export

Custom User Permissions

Email Forwarding

File Sharing

Internal Notes

Meeting Scheduling

Message Status

Notifications Visual

Tags

Ticketing

Visitor Information

Visitor Page Tracking

Pre-chat Options

Futy

Rocket.Chat

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Hours of Operation

Offline Ticket Form

Pre Chat Form

Pre Chat Form / Lead Generation

Quick Replies

Triggers

Channels

Futy

Rocket.Chat

Email

Facebook Messenger

Instagram

Phone Call

Slack

Telegram

Text Messaging (SMS)

Twilio SMS

Twitter

Website

WhatsApp

Customization

Futy

Rocket.Chat

Avatar

Behaviour

Branding

Colors

Display Name and Title

Icon

Light and Dark Themes

Mobile Widget

Notification Counter

Notification Settings

Notification Sound

Position

Profile Picture

Real Time Customization

Remove -Powered by-

Tagline

Visitor Pop out Window

Visitor Receive Chat Transcript

White Label (Remove -Powered by-)

Integrations

Futy

Rocket.Chat

Calendly

Dialogflow

Google Ads

Google Meet

Google Sheets

Google Tag Manager

Hubspot

Mailchimp

Microsoft Teams

Pipedrive

Salesforce

Tawk.to

Trello

Webhooks

Zapier

Zoho

Plugins

Futy

Rocket.Chat

Drupal

Jimdo

Joomla

Lightspeed

Magento

Phoenix

Prestashop

Shopify

Squarespace

Unbounce

Webflow

Weebly

Wix

WooCommerce

Wordpress

Comparisons