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Chatbot Engagement Widget Live Chat
Lead Generation WhatsApp Dedicated Widgets
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Audio Chat Call Center Chatbot
API Omnichannel Intuitive Chatbot Builder

Futy versus Crisp


Compare Features, Integrations, Plugins, and Prices

Futy Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $17.5 p/m
Free Plan: Available
Free Trial: 14 days

Crisp Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 30 days

Futy Details

Owned by
Futy B.V.
Year founded
2020
HQ Location
Utrecht, Netherlands
Website
futy.io

Crisp Details

Owned by
Crisp IM
Year founded
2017
HQ Location
Nantes, France
Website
crisp.chat

Crisp Notable Customers

AcommeAssure
Tractian

What is Futy?


Futy is a Dutch provider that mostly targets the local market but has options for English or multilingual widgets. Their website is only available in Dutch, though.

With the Futy Dynamic Lead generation chatbots, your website visitors can be converted into Leads in a user-friendly manner, for example via email, WhatsApp, telephone or video call. The excellent analytics integration will help you keep track.

You can choose from 15+ templates with different buttons and combine specific functionalities to display on pages of choice, however it suits your needs. The widgets can contain links to multiple channels and contact forms like a call back request, planning a video call with Calendly, or to request a quotation.

Futy offers a free plan, with basic templates (single channel widgets), which has a maximum of 20 leads (a lead is a visitor of your website who contacts you through the widget) per month. Although the free widget is a good way to test the waters, you will probably exceed that limit in no time at all.

Futy’s flat pricing system is straightforward, you pay per website. The paid plans start from $17.50 per month with access to the basic templates and no limit to the number of leads.

More expensive plans do include more features and integrations. Premium templates as well as live chat integration with Tawk.to is available in the Standard plan starting at $35 per month.

Futy has a free trial of 14 days on all plans.

What is Crisp?


Crisp Chat offers everything you might need starting out with live chat for your website or business.

They have integrated a CRM as well as a knowledge base that’s included in their chat widget. A free forever plan to top off all this greatness, you couldn’t go wrong with Crisp.

Crisp also integrates with Slack. We checked out a number of Slack Chat Providers which you might find useful.

Agent Platform

Futy

Crisp

Android

Email Inbox

iOS

MacOS

Slack

Web App

Windows

Agent Tools

Futy

Crisp

Audio Messages

Canned Replies

Chat History

Chat Rating

Chat Transcripts

Co-browsing

Contacts Export

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Messaging

Internal Notes

Keyboard Shortcuts

Meeting Scheduling

Real Time Translation

Reminders

Search

Team Inbox

Ticketing

Typing Indicator

Visitor Ban

Visitor Geo IP Tracking

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

Futy

Crisp

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Hours of Operation

Knowledgebase

Offline Ticket Form

Pop Out Window

Pre Chat Form

Pre Chat Form / Lead Generation

Product Cards

Triggers

Channels

Futy

Crisp

Discord

Email

Facebook Messenger

Instagram

Line

Phone Call

Slack

Telegram

Text Messaging (SMS)

Twilio SMS

Twitter

Viber

Website

WhatsApp

Customization

Futy

Crisp

Avatar

Behaviour

Branding

Colors

Display Name and Title

Icon

Mobile Widget

Notification Counter

Notification Settings

Position

Profile Picture

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