View Formilla profile
Chatbot Live Chat Managed Live Chat
Multi Language Lead Generation
View WhosOn profile
Live Chat
Live Chat

Formilla versus WhosOn


Compare Features, Integrations, Plugins, and Prices

Formilla Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $17.49 p/m
Free Plan: Available
Free Trial: 15 days

WhosOn Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $33 p/m
Free Plan:Not Available
Free Trial: 30 days

Formilla Details

Owned by
Formilla
Year founded
2012
HQ Location
San Diego CA, United States
LinkedIn
Twitter

WhosOn Details

Owned by
WhosOn
Year founded
2002
HQ Location
Stafford, United Kingdom
Website
whoson.com
LinkedIn
Twitter

What is Formilla?


Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.

Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.

What is WhosOn?


WhosOn, by Parker Sofware, originally one of the first website visitor analytics tools, has been a major player in the live chat business since 2003.

WhosOn defines itself as a specialist for niche projects, while still offering a robust out of the box chat service. They have the possibility for cloud-based, on-premise, or hybrid deployment.

All their plans include a multitude of features and integration options. They also offer paid options like an AI chatbot, remote desktop control, and real-time, two-way translation in 100 languages.

Their most simple plan starts at $33 per month for one agent. A 30 days free trial is available.

Customers of WhosOn include First International Bank & Trust, Harvard University, and Thomas Cook.

Agent Platform

Formilla

WhosOn

Android

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Formilla

WhosOn

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

File Sharing

Visitor Information

Visitor Page Tracking

Pre-chat Options

Formilla

WhosOn

Automated Custom Greeting

Email Capture

Operation Hours Schedule

Pre Chat Form

Triggers

Formilla Channels

WhosOn Channels

Channels

Formilla

WhosOn

Email

Website Chatwidget

Customization

Formilla

WhosOn

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Remove -Powered by-

Widget CSS Editing

Widget Position

Formilla Integrations

WhosOn Integrations

Integrations

Formilla

WhosOn

Zapier

Plugins

Formilla

WhosOn

BigCommerce

Joomla

OpenCart

Shopify

Weebly

Wix

WordPress

Comparisons