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Chat Agents Chatbot Live Chat
Multi Language Lead Generation
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Live Chat
Live Chat

Formilla versus Slaask


Compare Features, Integrations, Plugins, and Prices

Formilla Pricing Model

  • Agent Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $24.99 p/m
Free Plan: Available
Free Trial: 15 days

Slaask Pricing Model

  • Agent Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 14 days

Formilla Details

Owned by
Formilla
Year founded
2012
HQ Location
San Diego CA, United States
LinkedIn
Twitter

Slaask Details

Owned by
Slaask
Year founded
2015
HQ Location
San Francisco, US

What is Formilla?


Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to backup or outsource your customer service and let Formilla handle your chats by their highly-trained live chat agents. Managed Live Chat starts at $69.00 per month for up to 10 chats.

Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.

Formilla’s plans start a $24.99 per month. All paid plans have 2 seats (they call it agents) included, extra seats can be added for an additional fee. They have a free plan for small businesses with up to 30 chats per month and 1 seat. A 15 day free trial is available.

What is Slaask?


Slaask is THE customer service app for all Slack users.

Slaask is hyperspecialized and 100% Slack-based. It allows you and your company to unify all of your internal and external communication: interact with your leads and customers wherever they are (your site, Facebook page, Twitter page, iOS app, Android app, your mailbox, etc.) from a single point in space: Slack!

By allowing you to have your internal and external communication in the same place, tab-toggling is a thing of the past, no more time is wasted switching between different tools as everything happens in your Slack workspace. The best part? Completely transparent on the customer side.

We wrote an article that includes Slaask as one of the 6 best Slack Chat Providers in 2022.

Slaask’s features allow you to take care of all your customers’ needs: from our Marketplace to our Meetings feature, and not forgetting our powerful Conversation Flows feature which allows you to create specific paths for your customers to follow based on their needs. These flows can be either 100% automatic or a mix of automatic communication and human input, allowing you to filter incoming conversations and focus on the ones most important to your business.

Notable customers of Slaask include Cumul.io, Windoo, and Sky Rocket Development.

Agent Platform

Formilla

Slaask

Android

iOS

MacOS

Slack

Web App

Windows

Agent Tools

Formilla

Slaask

Canned Replies

Channel Switching

Chat History

Chat Transcripts

Chat Transfer

File Sharing

Mark as Spam

Search

Ticketing

Visitor Ban

Visitor Information

Visitor Page Tracking

Pre-chat Options

Formilla

Slaask

Automated Custom Greeting

Canned Replies

Email Capture

Hours of Operation

Pre Chat Form / Lead Generation

Scheduled Hours

Triggers

Formilla Supported File Types

Slaask Supported File Types

Supported File Types

Formilla

Slaask

.doc(x)

.jpg

.pdf

.png

Widget Customization

Formilla

Slaask

Branding

Colors

CSS Widget Editing

Display Name and Title

Fonts

Icon

Position

Profile Picture

Tagline

White label

Formilla Integrations

Slaask Integrations

Integrations

Formilla

Slaask

Google Tag Manager

Slack

Zapier

Plugins

Formilla

Slaask

BigCommerce

Facebook Marketplace

Joomla

OpenCart

Shopify

Weebly

Wix

Wordpress

Connectivity

Formilla

Slaask

Email

Facebook Messenger

Twitter

Website

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