View Formilla profile
Chatbot Live Chat Managed Live Chat
Multi Language Lead Generation
View MisterChat profile
Call Center Live Chat Managed Live Chat
Live Chat Lead Generation Omnichannel

Formilla versus MisterChat


Compare Features, Integrations, Plugins, and Prices

Formilla Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $17.49 p/m
Free Plan: Available
Free Trial: 15 days

MisterChat Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $3.99 p/m
Free Plan:Not Available
Free Trial: 14 days

Formilla Details

Owned by
Formilla
Year founded
2012
HQ Location
San Diego CA, United States
LinkedIn
Twitter

MisterChat Details

Owned by
MisterChat BV
Year founded
2020
HQ Location
Rotterdam, Netherlands
Twitter

What is Formilla?


Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.

Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.

What is MisterChat?


MisterChat is a Dutch Managed live chat provider. They believe customers want instant and direct communication and see themselves as the answer for busy entrepreneurs. MisterChat allows business to outsource their live chat and give their customers the ultimate experience.

MisterChat specializes in the Dutch market but also offers English services. Their multilingual chat masters provide around-the-clock customer service. MisterChat focuses on real human connections to improve support.

Agent Platform

Formilla

MisterChat

Android

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Formilla

MisterChat

AI Assisted Flow

Canned Replies

Chat History

Chat Rating

Chat Status

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Internal Knowledgebase

Internal Notes

Mark as Spam

Notifications Audio

Notifications Visual

Search

Tags

Ticketing

Visitor Ban

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

Formilla

MisterChat

Automated Custom Greeting

Email Capture

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

Formilla

MisterChat

Email

Facebook Messenger

Instagram

Phone Call

Website Chatwidget

WhatsApp

Customization

Formilla

MisterChat

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Fonts

Remove -Powered by-

Visitor Receive Chat Transcript

Widget Behaviour

Widget CSS Editing

Widget Position

Integrations

Formilla

MisterChat

Hubspot

Microsoft Dynamics 365

Pipedrive

Salesforce

Zapier

Zendesk

Zoho

Plugins

Formilla

MisterChat

BigCommerce

Facebook Marketplace

Joomla

Lightspeed

OpenCart

Shopify

Weebly

Wix

WordPress

Comparisons