View Formilla profile
Chatbot Live Chat Managed Live Chat
Multi Language Lead Generation
View melibo profile
Chatbot Conversational AI Live Chat
Omnichannel Intuitive Chatbot Builder Automated Chatbot Training

Formilla versus melibo


Compare Features, Integrations, Plugins, and Prices

Formilla Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $17.49 p/m
Free Plan: Available
Free Trial: 15 days

melibo Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $60 p/m
Free Plan:Not Available
Free Trial: 30 days

Formilla Details

Owned by
Formilla
Year founded
2012
HQ Location
San Diego CA, United States
LinkedIn
Twitter

melibo Details

Owned by
MakeIT Consulting GmbH & Co. KG
Year founded
2021
HQ Location
Frankfurt am Main, Germany
Website
melibo.de

What is Formilla?


Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.

Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.

What is melibo?


The German chatbot company melibo combines live chat with AI Chatbots. The chatbot is there for your customers 24/7 and answers all those repetitive questions, while your agents can focus on more critical and complex inquiries.

melibo’s primary focus still seems to be on the German market but they are shifting to a more international approach with the addition of an English version of their website. The chatbot’s learning can be done in multiple languages through DeepL Translator. The chatbot on their website only speaks German, though. 750

Agent Platform

Formilla

melibo

Android

iOS

Linux

MacOS

Website Dashboard

Windows

Agent Tools

Formilla

melibo

AI Assisted Flow

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

Email Scheduling

File Sharing

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

Formilla

melibo

Automated Custom Greeting

Canned Replies

Email Capture

FAQ

Operation Hours Schedule

Pre Chat Form

Triggers

Formilla Channels

melibo Channels

Channels

Formilla

melibo

Email

Website Chatwidget

Customization

Formilla

melibo

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Remove -Powered by-

Tagline / Description

Widget CSS Editing

Widget Position

Widget Size and Shape

Formilla Integrations

melibo Integrations

Integrations

Formilla

melibo

Hubspot

Pipedrive

Zapier

Zendesk

Plugins

Formilla

melibo

BigCommerce

Joomla

Magento

OpenCart

Shopify

Webflow

Weebly

Wix

WooCommerce

WordPress

Comparisons