View Formilla profile
Chat Agents Chatbot Live Chat
Multi Language Lead Generation
View JivoChat profile
Live Chat
Live Chat

Formilla versus JivoChat


Compare Features, Integrations, Plugins, and Prices

Formilla Pricing Model

  • Agent Based
  • Feature Based
  • Seat Based
Starts from: $24.99 p/m
Free Plan: Available
Free Trial: 15 days

JivoChat Pricing Model

  • Agent Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Formilla Details

Owned by
Formilla
Year founded
2012
HQ Location
San Diego CA, United States
LinkedIn
Twitter

JivoChat Details

Owned by
JivoChat
Year founded
2012
HQ Location
Wilmington DE, United States
LinkedIn
Twitter

JivoChat Notable Customers

Coding Blocks
Hooray Studios
Škoda

What is Formilla?


Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to backup or outsource your customer service and let Formilla handle your chats by their highly-trained live chat agents. Managed Live Chat starts at $69.00 per month for up to 10 chats.

Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.

Formilla’s plans start a $24.99 per month. All paid plans have 2 seats (they call it agents) included, extra seats can be added for an additional fee. They have a free plan for small businesses with up to 30 chats per month and 1 seat. A 15 day free trial is available.

What is JivoChat?


JivoChat integrates with most popular services like WordPress, Shopify, Instagram, and Telegram. The chat is rich in features like an AI chatbot, videochat, and translation for 90+ languages.

They have as simple pricing scheme consisting of two plans: Basic and Professional. The Basic version, which includes 5 agents, is free. The Professional version costs $19 per agent per month anually, and has a free 14 day trial.

JivoChat is trusted by more than 280,000 companies, including Coding Blocks, Hooray Studios, and Škoda.

Formilla Agent Platform

JivoChat Agent Platform

Agent Platform

Formilla

JivoChat

Android

iOS

MacOS

Web App

Windows

Agent Tools

Formilla

JivoChat

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

File Sharing

Visitor Information

Visitor Page Tracking

Pre-chat Options

Formilla

JivoChat

Automated Custom Greeting

Email Capture

Hours of Operation

Pre Chat Form / Lead Generation

Triggers

Widget Customization

Formilla

JivoChat

Branding

Colors

CSS Widget Editing

Display Name and Title

Fonts

Position

Profile Picture

White label

Formilla Integrations

JivoChat Integrations

Integrations

Formilla

JivoChat

Zapier

Plugins

Formilla

JivoChat

BigCommerce

Joomla

OpenCart

Shopify

Weebly

Wix

Wordpress

Connectivity

Formilla

JivoChat

Apple Business Chat

Email

Facebook Messenger

Instagram

Website

Comparisons