View Formilla profile
Chatbot Live Chat Managed Live Chat
Multi Language Lead Generation
View Chatra profile
Chatbot Live Chat
Live Chat Messenger Integration

Formilla versus Chatra


Compare Features, Integrations, Plugins, and Prices

Formilla Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $17.49 p/m
Free Plan: Available
Free Trial: 15 days

Chatra Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $21 p/m
Free Plan: Available
Free Trial: 10 days

Formilla Details

Owned by
Formilla
Year founded
2012
HQ Location
San Diego CA, United States
LinkedIn
Twitter

Chatra Details

Owned by
Chatra
Year founded
2015
HQ Location
Wilmington DE, United States
Website
chatra.com
LinkedIn
Twitter

Chatra Notable Customers

iGMS
tinybeans
Zap Hosting

What is Formilla?


Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.

Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.

What is Chatra?


Chatra, a live chat solution targeted mostly at small and medium-sized businesses, was bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.

The company profiles itself with its personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self-published book and guides section on the website to help you improve your customer relation game.

Agent Platform

Formilla

Chatra

Android

Email Inbox

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Formilla

Chatra

AI Assisted Flow

Canned Replies

Chat History

Chat Status

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Visitor Ban

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

Formilla

Chatra

Automated Custom Greeting

Email Capture

Offline Form

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

Formilla

Chatra

Email

Facebook Messenger

Instagram

Website Chatwidget

Customization

Formilla

Chatra

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Fonts

Remove -Powered by-

Widget CSS Editing

Widget Position

Widget Size and Shape

Integrations

Formilla

Chatra

Feederloop

Help Scout

Median Screenshare

Slack

Upscope Co-browsing

Webhooks

Zapier

Plugins

Formilla

Chatra

BigCommerce

Ecwid

Joomla

OpenCart

Shopify

Weebly

Wix

WooCommerce

WordPress

Comparisons