View Formilla profile
Chatbot Live Chat Managed Live Chat
Multi Language Lead Generation
View AcornChat profile
Live Chat
Slack Email Capture Live Chat

Formilla versus AcornChat


Compare Features, Integrations, Plugins, and Prices

Formilla Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $17.49 p/m
Free Plan: Available
Free Trial: 15 days

AcornChat Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 30 days

Formilla Details

Owned by
Formilla
Year founded
2012
HQ Location
San Diego CA, United States
LinkedIn
Twitter

AcornChat Details

Owned by
AcornChat
Year founded
2022
HQ Location
Hamilton County IN, United States
LinkedIn
Twitter

AcornChat Notable Customers


What is Formilla?


Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.

Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.

What is AcornChat?


AcornChat is a dedicated Live Chat integration for Slack. It is intended for companies with fewer than 15 employees. AcornChat does not have its own dashboard, all conversations are managed in your Slack workspace. If you are already a Slack power user this might be a perfect fit for you.

The app is straightforward and has one other functionality than routing all messages through Slack; you can enable the email capture function when you are not online to answer any incoming queries. Set up the chat widget and create a dedicated channel or select an existing one in Slack. A new thread is created for each visitor that contacts you, providing a clear overview.

Read more about the pros and cons of Acorn Chat in our analysis of the best live chats with Slack integration of 2023.

Agent Platform

Formilla

AcornChat

Android

iOS

MacOS

Slack

Website Dashboard

Windows

Agent Tools

Formilla

AcornChat

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

File Sharing

Visitor Information

Visitor Page Tracking

Pre-chat Options

Formilla

AcornChat

Automated Custom Greeting

Email Capture

Operation Hours Schedule

Pre Chat Form

Triggers

Formilla Channels

AcornChat Channels

Channels

Formilla

AcornChat

Email

Website Chatwidget

Customization

Formilla

AcornChat

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Remove -Powered by-

Widget CSS Editing

Widget Icon

Widget Position

Formilla Integrations

AcornChat Integrations

Integrations

Formilla

AcornChat

Slack

Zapier

Plugins

Formilla

AcornChat

BigCommerce

Joomla

OpenCart

Shopify

Weebly

Wix

WordPress

Comparisons