View Feederloop profile
Audio Chat Video Chat
Screen Sharing Co-browsing Session Replay
View Userlike profile
Live Chat
Live Chat Messenger Integration AI Automation Hub

Feederloop versus Userlike


Compare Features, Integrations, Plugins, and Prices

Feederloop Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
Starts from: $20 p/m
Free Plan:Not Available
Free Trial: 14 days

Userlike Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
Starts from: $100 p/m
Free Plan: Available
Free Trial: 14 days

Feederloop Details

Owned by
Feederloop
Year founded
2021
HQ Location
South Africa
LinkedIn
Twitter

Userlike Details

Owned by
Userlike
Year founded
2011
HQ Location
Cologne, Germany

Feederloop Notable Customers

24ins
Crelate
MozoApp

Userlike Notable Customers

Toyota, Nivea

What is Feederloop?


The Feederloop chat widget provides seamless video, audio, and screen-sharing calls straight from your website.

Feederloop was founded in 2021 with the goal of going beyond traditional text-based chat widgets by providing a complete audio/visual call experience while keeping customers engaged on your website.

Feederloop provides a rich feature set including:

  • Audio or video chat.
  • In-call or anonymous screen sharing.
  • Intelligent call routing to agents and teams.
  • Customers can leave voice messages when agents are unavailable.
  • Replays allow your team to watch screen share sessions retroactively.
  • It can be used as a stand-alone widget or integrated with other live chat software like Intercom, JivoChat, and Twak.to (more app store integrations coming soon).

Feederloop shines in customer support, onboarding, and sales by creating a seamless real-time audio/visual communication channel between companies and their customers.

What is Userlike?


Userlike is the leading software for live chat and customer messaging in Germany. It’s a unified messaging solution that lets companies receive messages from different channels like website chat WhatsApp, Facebook Messenger, SMS, and more in one central inbox. From here, all customer messages can be processed with professional service features such as message templates, live translations, and file sharing.

The software has a powerful website messenger that companies can integrate into their website and let customers choose to either have a conversation in real-time or continue it later - just like their favorite messaging apps. For complex inquiries or product demos, agents can switch from a chat to a browser-based video call and, if necessary, share their screen. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen customer relationships.

To automate customer service you can create self-learning chatbots, FAQ pages, and contact forms with Userlike’s AI Automation Hub. It is connected to an AI knowledge base and learns independently over time.

Data protection has always been a top priority at Userlike. All data is stored securely on German servers making Userlike a GDPR-compliant customer messaging solution. With its secure data infrastructure and special features, Userlike guarantees data protection and security for your customers, your employees, and your company as a whole. Userlike is suitable for all company sizes because the software is flexible and adapts to your needs and goals.

Customers of Userlike include Toyota and Nivea.

Feederloop Agent Platform

Userlike Agent Platform

Agent Platform

Feederloop

Userlike

MacOS

Website Dashboard

Windows

Agent Tools

Feederloop

Userlike

Canned Replies

Chat Transcripts

Chat Transfer

Co-browsing

File Sharing

Mark as Spam

Screen Sharing

Search

Ticketing

Visitor Ban

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Feederloop Pre-chat Options

Userlike Pre-chat Options

Pre-chat Options

Feederloop

Userlike

Canned Replies

Channels

Feederloop

Userlike

Email

Facebook Messenger

Telegram

Text Messaging (SMS)

Twitter

Website Chatwidget

WhatsApp

Customization

Feederloop

Userlike

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Remove -Powered by-

Widget Position

Integrations

Feederloop

Userlike

Chatra

Dashly

Drift

Google Tag Manager

Intercom

JivoChat

Live Agent

LiveChat

Slack

Tawk.to

Zoho

Plugins

Feederloop

Userlike

BigCommerce

Drupal

Jimdo

Magento

Shopify

Squarespace

Wix

WordPress

Comparisons