Feederloop versus Futy

The Feederloop chat widget provides seamless video, audio and screen sharing calls straight from your website.

Feederloop was founded in 2021 with the goal of going beyond traditional text based chat widgets by providing a complete audio / visual call experience while keeping customers engaged on your website.

Feederloop provides a rich feature set including:

• Audio or video chat.
• In call or anonymous screen sharing.
• Intelligent call routing to agents and teams.
• Customers can leave voice messages when agents are unavailable.
• Replays allow your team to watch screen share sessions retroactively.
• Can be used as a stand alone widget or as an Intercom App (with more app store integrations coming soon).

Feederloop shines in the areas of customer support, onboarding and sales by creating a seamless real-time audio / visual communication channel between companies and their customers.

Futy is a Dutch provider that mostly targets the local market but has options for English or multilingual widgets. Their website is only available in Dutch, though.

With the Futy Leadbot, your website visitors can be converted into Leads in a user-friendly manner, for example via email, WhatsApp, telephone or video call.

You can choose from 15+ templates with different buttons and combine specific functionalities to display on pages of choice, however it suits your needs. The widgets can contain links to multiple channels and contact forms like a call back request, planning a video call with Calendly, or to request a quotation.

Fuy offers a free plan, with basic templates (single channel widgets), which has a maximum of 20 leads (a lead is a visitor of your website who contacts you through the widget) per month. Although a free widget is nice, you will probably exceed that limit in no time at all.

Futy’s flat pricing system is straightforward, you pay per website. The paid plans start from $17.50 per month with access to the basic templates and no limit to the number of leads.

More expensive plans do include more features and integrations. Premium templates as well as live chat integration with Tawk.to is available in the Standard plan starting at $35 per month.

Futy has a free trial of 14 days on all plans.