Feederloop versus Drift

The Feederloop chat widget provides seamless video, audio and screen sharing calls straight from your website.

Feederloop was founded in 2021 with the goal of going beyond traditional text based chat widgets by providing a complete audio / visual call experience while keeping customers engaged on your website.

Feederloop provides a rich feature set including:

• Audio or video chat.
• In call or anonymous screen sharing.
• Intelligent call routing to agents and teams.
• Customers can leave voice messages when agents are unavailable.
• Replays allow your team to watch screen share sessions retroactively.
• Can be used as a stand alone widget or as an Intercom App (with more app store integrations coming soon).

Feederloop shines in the areas of customer support, onboarding and sales by creating a seamless real-time audio / visual communication channel between companies and their customers.

Founded in 2015, Drift currently employs over 500 people, their growth has been impressive.

Drift started out with a simple chat widget, but offers full sales, marketing, and support suites tailored to the specific needs of different types of customers.

Drift has many large customers, but does its best to support smaller companies by allowing startups to go through a vetting process for reduced prices.