View Feederloop profile
Audio Chat Video Chat
Screen Sharing Co-browsing Session Replay
View Chatra profile
Chatbot Live Chat
Live Chat Messenger Integration

Feederloop versus Chatra


Compare Features, Integrations, Plugins, and Prices

Feederloop Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
Starts from: $20 p/m
Free Plan:Not Available
Free Trial: 14 days

Chatra Pricing Model

  • Feature Based
  • Seat Based
  • Site Based
Starts from: $17 p/m
Free Plan: Available
Free Trial: 10 days

Feederloop Details

Owned by
Feederloop
Year founded
2021
HQ Location
South Africa
LinkedIn
Twitter

Chatra Details

Owned by
Chatra
Year founded
2015
HQ Location
Wilmington DE, United States
Website
chatra.com
LinkedIn
Twitter

Feederloop Notable Customers

Crelate
MozoApp
Talkpush

Chatra Notable Customers

iGMS
tinybeans
Zap Hosting

What is Feederloop?


The Feederloop chat widget provides seamless video, audio and screen sharing calls straight from your website.

Feederloop was founded in 2021 with the goal of going beyond traditional text based chat widgets by providing a complete audio / visual call experience while keeping customers engaged on your website.

Feederloop provides a rich feature set including:

  • Audio or video chat.
  • In call or anonymous screen sharing.
  • Intelligent call routing to agents and teams.
  • Customers can leave voice messages when agents are unavailable.
  • Replays allow your team to watch screen share sessions retroactively.
  • Can be used as a stand alone widget or as an Intercom App (with more app store integrations coming soon).

Feederloop shines in the areas of customer support, onboarding and sales by creating a seamless real-time audio / visual communication channel between companies and their customers.

What is Chatra?


Chatra, a live chat solution targeted mostly at small and medium-sized businesses, bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.

The company profiles itself with their personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self published book and guides section on the website to help you improve your customer relation game.

Integrations with popular platforms like Wordpress and Shopify are free, Others, like Facebook, Instagram, Slack, Help Scout, and email integration are only included in the paid plans.

Chatra offers a free plan for a single seat. The features are limited but that is to be expected for a free plan. Their paid plans start at $21 per seat per month. Free 10 day trials are available for the paid plans, which is useful to test all features before purchasing.

Agent Platform

Feederloop

Chatra

Android

Email Inbox

iOS

MacOS

Web App

Windows

Agent Tools

Feederloop

Chatra

AI Assisted Flow

Canned Replies

Chat Transcripts

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Message Status

Visitor Ban

Visitor Information

Visitor Typing Preview

Pre-chat Options

Feederloop

Chatra

Automated Custom Greeting

Hours of Operation

Offline Ticket Form

Pre Chat Form

Pre Chat Form / Lead Generation

Triggers

Widget Customization

Feederloop

Chatra

Chatbox Size

Colors

Display Name and Title

Position

Profile Picture

Widget Size and Shape

Integrations

Feederloop

Chatra

Chatra

Dashly

Drift

Help Scout

Intercom

JivoChat

Live Agent

LiveChat

Median Screenshare

Slack

Tawk.to

Upscope Co-browsing

Webhooks

Zapier

Zoho

Plugins

Feederloop

Chatra

BigCommerce

Ecwid

Shopify

WooCommerce

Wordpress

Connectivity

Feederloop

Chatra

Email

Facebook Messenger

Instagram

Website

Comparisons