View Elfsight profile
Engagement Widget Live Chat
Omnichannel Dedicated Widgets WhatsApp
View Gorgias profile
Help Desk Live Chat
Business SMS Order Management Call Management

Elfsight versus Gorgias


Compare Features, Integrations, Plugins, and Prices

Elfsight Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
  • Visitor Based
Starts from: $6 p/m
Free Plan: Available
Free Trial: Not Available

Gorgias Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
  • Site Based
  • Visitor Based
Starts from: $10 p/m
Free Plan:Not Available
Free Trial: 7 days

Elfsight Details

Owned by
LLC Elfsight
Year founded
2012
HQ Location
Yerevan, Armenia

Gorgias Details

Owned by
Gorgias
Year founded
2015
HQ Location
San Francisco CA, United States
LinkedIn
Twitter

Elfsight Notable Customers

Cartier
Disney on Ice
NBC Palm Springs

Gorgias Notable Customers

Steve Madden
Bokksu
Marine Layer

What is Elfsight?


Elfsight is a SaaS service with customizable & coding-free widgets to upgrade your website with chats, social feeds, reviews, forms, and other e-commerce solutions.

Chat widgets come in different flavors, specifically dedicated to a single platform or ‘all-in-one’. There are over 30 templates for any use-case.

Elfsight widgets are designed to be easy to install and use, even for users without technical expertise. And, they also provide excellent customer support and have a dedicated team to assist users with any issues or questions.

Elfsight offers a free plan, not limited in features or customization options, that you can use for as long as you need. It’s only limited to 200 unique views per month. So, if you would visit your own website (logged out of Elfsight and with different devices/IP) 201 times in a month you’re over your limit.

The paid plans start from only $6 per month for a monthly subscription, or $5 per month for an annual subscription.

Elfsight has already helped 1,000,000 customers and businesses worldwide to increase their website traffic, generate leads, and improve user experience. Overall, Elfsight is a reliable and user-friendly solution for anyone looking to enhance their website’s functionality and engagement.

What is Gorgias?


Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live-chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.

Gorgias comes with a monthly pricing plan, starting at $10 per month for 3 seats with 50 tickets included. Tickets outside the plan will cost you $0.40 per ticket. This plan is also limited in channels and integrations. Their Basic plan for $60 per month gives you 300 tickets and

Unique about Gorgias is their Academy, where they offer Agent training next to regular account setups. You have to have an account in order to access these documents, but the academy contents are free.

Elfsight Agent Platform

Gorgias Agent Platform

Agent Platform

Elfsight

Gorgias

Android

iOS

Web App

Agent Tools

Elfsight

Gorgias

Canned Replies

Channel Switching

Chat History

Chat Rating

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Order Tracking

Ticketing

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Pre-chat Options

Elfsight

Gorgias

Agent Status

Automated Custom Greeting

Canned Replies

Email Capture

FAQ

Message Routing

Offline Ticket Form

Product Cards

Quick Replies

Triggers

Channels

Elfsight

Gorgias

Email

Facebook Messenger

Instagram

Line

Phone Call

RumbleTalk

Telegram

Text Messaging (SMS)

Twitter

Viber

Website

WhatsApp

Customization

Elfsight

Gorgias

Avatar

Behaviour

Branding

Colors

Display Name and Title

Fonts

Icon

Notification Counter

Position

Profile Picture

White label

Widget Size and Shape

Integrations

Elfsight

Gorgias

Ada

Hubspot

Klaviyo

Mailchimp

Postscript

Recharge

Sendinblue

Yotpo

Zapier

Plugins

Elfsight

Gorgias

BigCommerce

Blogger

Drupal

Ecwid

GoDaddy

Joomla

Lightspeed

Magento

OpenCart

Prestashop

Shopify

Squarespace

Webflow

Weebly

Wix

WooCommerce

Wordpress

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