View Drift profile
Chatbot Conversational AI Live Chat
Meeting Scheduling
View Gorgias profile
Help Desk Live Chat
Business SMS Order Management Call Management

Drift versus Gorgias


Compare Features, Integrations, Plugins, and Prices

Drift Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $2500 p/m
Free Plan: Available
Free Trial: No specified duration

Gorgias Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $10 p/m
Free Plan:Not Available
Free Trial: 7 days

Drift Details

Owned by
Drift
Year founded
2015
HQ Location
Boston MA, United States
Website
drift.com
LinkedIn
Twitter

Gorgias Details

Owned by
Gorgias
Year founded
2015
HQ Location
San Francisco CA, United States
LinkedIn
Twitter

Gorgias Notable Customers

Steve Madden
Bokksu
Marine Layer

What is Drift?


Founded in 2015, Drift currently employs over 500 people, their growth has been impressive.

Drift started out with a simple chat widget, but offers full sales, marketing, and support suites tailored to the specific needs of different types of customers.

Drift has many large customers, but does its best to support smaller companies by allowing startups to go through a vetting process for reduced prices.

What is Gorgias?


Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live-chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.

Gorgias comes with a monthly pricing plan.

Unique about Gorgias is their Academy, where they offer Agent training next to regular account setups. You have to have an account in order to access these documents, but the academy contents are free.

Drift Agent Platform

Gorgias Agent Platform

Agent Platform

Drift

Gorgias

Android

iOS

Web App

Agent Tools

Drift

Gorgias

Canned Replies

Channel Switching

Chat History

Chat Rating

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Meeting Scheduling

Order Tracking

Ticketing

Visitor Ban

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Pre-chat Options

Drift

Gorgias

Agent Status

Canned Replies

Custom Greeting

Email Capture

FAQ

Message Routing

Offline Ticket Form

Product Cards

Quick Replies

Triggers

Drift Widget Customization

Gorgias Widget Customization

Widget Customization

Drift

Gorgias

Avatar

Branding

Colors

Position

Integrations

Drift

Gorgias

Ada

Front

Hubspot

Klaviyo

Microsoft Dynamics 365

Okta

Postscript

Recharge

Salesforce

Slack

Yotpo

Zapier

Zendesk

Plugins

Drift

Gorgias

BigCommerce

Magento

Shopify

Connectivity

Drift

Gorgias

Email

Facebook Messenger

Instagram

Phone Call

Text Messaging (SMS)

Twitter

Website

Whatsapp

Zoom