View Drift profile
Chatbot Conversational AI Live Chat
Meeting Scheduling A/B Testing Integrations
View Chatwoot profile
Live Chat
Omnichannel

Drift versus Chatwoot


Compare Features, Integrations, Plugins, and Prices

Drift Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $2500 p/m
Free Plan:Not Available
Free Trial: No specified duration

Chatwoot Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $19 p/m
Free Plan: Available
Free Trial: Not Available

Drift Details

Owned by
Drift
Year founded
2015
HQ Location
Boston MA, United States
Website
drift.com
LinkedIn
Twitter

Chatwoot Details

Owned by
Chatwoot, Inc.
Year founded
2016
HQ Location
Dover DE, United States

Chatwoot Notable Customers

Global Press
Taxibox
VSimple

What is Drift?


Founded in 2015, Drift currently employs over 500 people, their growth has been impressive.

Drift started out with a simple chat widget but offers full sales, marketing, and support suites tailored to the specific needs of different types of industries.

What is Chatwoot?


Chatwoot is a Free Open Source Software and SaaS live chat platform. You can choose to have your live chat hosted by them or opt for self-hosting. The installation process of a self-hosted live chat has been simplified with their one-click install guides for cloud providers like AWS, DigitalOcean, and Heroku or with deployment options like Docker, Linux VM (Ubuntu 20.04 LTS), or the Chatwoot CTL.

Open Source

Chatwoot’s Community Edition is published under the MIT license. You can find SDK implementations, review the code or contribute to the projects in the Chatwoot repository. The Enterprise Edition is available under a proprietary license. You can still audit the source code. However, modification is not allowed.

Agent Platform

Drift

Chatwoot

Android

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Drift

Chatwoot

Canned Replies

Chat History

Chat Rating

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Keyboard Shortcuts

Meeting Scheduling

Message Filter

Tags

Typing Indicator

Visitor Ban

Visitor Information

Visitor Page Tracking

Pre-chat Options

Drift

Chatwoot

Agent Status

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

Instant Replies

Message Routing

Pre Chat Form

Product Cards

Channels

Drift

Chatwoot

Email

Facebook Messenger

Instagram

Line

Telegram

Twilio SMS

Twitter

Website Chatwidget

WhatsApp

Zoom

Drift Customization

Chatwoot Customization

Customization

Drift

Chatwoot

Colors

Visitor Pop out Window

Integrations

Drift

Chatwoot

Clearbit

Dialogflow

Dyte Video & Voice Call

Feederloop

Front

Google Meet

Google Sheets

Google Translate

Hubspot

Marketo

Microsoft Dynamics 365

Microsoft Teams

Okta

Salesforce

Slack

Webhooks

Zapier

Zendesk

Zoom

Comparisons