View Drift profile
Chatbot Conversational AI Live Chat
Meeting Scheduling A/B Testing Integrations
View 3CX profile
Call Center Live Chat Video Chat
Video Conferencing Call Management Business SMS

Drift versus 3CX


Compare Features, Integrations, Plugins, and Prices

Drift Pricing Model

  • Feature Based
Starts from: $2500 p/m
Free Plan:Not Available
Free Trial: No specified duration

3CX Pricing Model

  • Feature Based
Starts from: $14.6 p/m
Free Plan: Available
Free Trial: 60 days

Drift Details

Owned by
Drift
Year founded
2015
HQ Location
Boston MA, United States
Website
drift.com
LinkedIn
Twitter

3CX Details

Owned by
3CX
Year founded
2005
HQ Location
Egkomi, Cyprus
Website
3cx.com

What is Drift?


Founded in 2015, Drift currently employs over 500 people, their growth has been impressive.

Drift started out with a simple chat widget but offers full sales, marketing, and support suites tailored to the specific needs of different types of industries.

What is 3CX?


3CX is the developer of an open-standards communications solution that innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.

Agent Platform

Drift

3CX

Android

iOS

Linux

MacOS

Website Dashboard

Windows

Agent Tools

Drift

3CX

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Status

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

File Sharing

Internal Notes

Keyboard Shortcuts

Meeting Scheduling

Search

Ticketing

Visitor Ban

Visitor Information

Visitor Page Tracking

Pre-chat Options

Drift

3CX

Agent Status

Canned Replies

Custom Greeting

Email Capture

Inactivity Message

Instant Replies

Message Routing

Offline Form

Operation Hours Schedule

Pre Chat Form

Channels

Drift

3CX

Email

Facebook Messenger

Phone Call

Website Chatwidget

WhatsApp

Zoom

Customization

Drift

3CX

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Widget Animation

Widget Size and Shape

Integrations

Drift

3CX

Bitrix24

Clearbit

Feederloop

Freshdesk

Front

Google Meet

Google Sheets

Hubspot

JetPack CRM

Marketo

Microsoft Dynamics 365

Microsoft Teams

Okta

Salesforce

Slack

Webhooks

Zapier

Zendesk

Zoho

Zoom

Plugins

Drift

3CX

Drupal

Joomla

WordPress