View Drift profile
Chatbot Conversational AI Live Chat
Meeting Scheduling
View 3CX profile
Call Center Live Chat Video Chat
Video Conferencing Call Management Business SMS

Drift versus 3CX


Compare Features, Integrations, Plugins, and Prices

Drift Pricing Model

  • Feature Based
Starts from: $2500 p/m
Free Plan: Available
Free Trial: No specified duration

3CX Pricing Model

  • Feature Based
Starts from: $14.6 p/m
Free Plan: Available
Free Trial: 60 days

Drift Details

Owned by
Drift
Year founded
2015
HQ Location
Boston MA, United States
Website
drift.com
LinkedIn
Twitter

3CX Details

Owned by
3CX
Year founded
2005
HQ Location
Egkomi, Cyprus
Website
3cx.com

What is Drift?


Founded in 2015, Drift currently employs over 500 people, their growth has been impressive.

Drift started out with a simple chat widget, but offers full sales, marketing, and support suites tailored to the specific needs of different types of customers.

Drift has many large customers, but does its best to support smaller companies by allowing startups to go through a vetting process for reduced prices.

What is 3CX?


3CX is the developer of an open-standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.

Agent Platform

Drift

3CX

Android

iOS

Linux

Web App

Windows

Agent Tools

Drift

3CX

Canned Replies

Channel Switching

Chat Transcripts

Customer Satisfaction Survey

File Sharing

Internal Notes

Meeting Scheduling

Search

Ticketing

Visitor Ban

Visitor Information

Visitor Page Tracking

Pre-chat Options

Drift

3CX

Custom Greeting

Message Routing

Scheduled Hours

Drift Supported File Types

3CX Supported File Types

Supported File Types

Drift

3CX

Unknown

Widget Customization

Drift

3CX

Branding

Colors

Display Name and Title

Icon

Integrations

Drift

3CX

Front

Hubspot

Microsoft Dynamics 365

Okta

Salesforce

Slack

Zapier

Zendesk

Connectivity

Drift

3CX

Email

Facebook Messenger

Phone Call

Website

Whatsapp

Zoom