View Crisp profile
Chatbot Live Chat Video Chat
API Omnichannel CRM
View Trengo profile
Live Chat
WhatsApp Lead Generation

Crisp versus Trengo


Compare Features, Integrations, Plugins, and Prices

Crisp Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 30 days

Trengo Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $22 p/m
Free Plan:Not Available
Free Trial: 14 days

Crisp Details

Owned by
Crisp
Year founded
2017
HQ Location
Pays de la Loire, France
Website
crisp.chat
LinkedIn
Twitter

Trengo Details

Owned by
Trengo
Year founded
2015
HQ Location
Utrecht, Netherlands
Website
trengo.com
LinkedIn
Twitter

Crisp Notable Customers

AcommeAssure
Germinal
Tractian

Trengo Notable Customers

Nubikk
Rotterdam University
Toyota

What is Crisp?


Crisp Chat offers everything you might need starting out with live chat for your website or business.

They have integrated a CRM as well as a knowledge base that’s included in their chat widget. A free forever plan to top off all this greatness, you couldn’t go wrong with Crisp.

Crisp also integrates with Slack. We checked out a number of Slack Chat Providers which you might find useful.

What is Trengo?


Trengo, a VC backed scale-up from the Netherlands has been growing at an impressive rate. They have been around since 2015.

Trengo describes their product as Smart Conversations Platform. A clever way to include their omnichannel chat products, combined with their automated chatbots, to man customer support channels for their customers.

Their platform is priced per agent, and the price per agent increases when more functionality or features are required.

The lowest price per agent is $15 and the minimum requirement is 2 agents to set up your account.

Notable customers of Trengo include Toyota, Nubikk and Rotterdam University

Agent Platform

Crisp

Trengo

Android

iOS

MacOS

Slack

Web App

Windows

Agent Tools

Crisp

Trengo

Audio Messages

Chat Transcripts

Customer Satisfaction Survey

File Sharing

Internal Notes

Reminders

Search

Ticketing

Visitor Ban

Visitor Information

Pre-chat Options

Crisp

Trengo

Canned Replies

Custom Greeting

Hours of Operation

Knowledgebase

Message Routing

Pre Chat Form / Lead Generation

Scheduled Hours

Triggers

Crisp Supported File Types

Trengo Supported File Types

Supported File Types

Crisp

Trengo

.gif

Widget Customization

Crisp

Trengo

Avatar

Behaviour

Branding

Colors

Notification Settings

Position

Profile Picture

White label

Integrations

Crisp

Trengo

Hubspot

Mailchimp

Microsoft Dynamics 365

Pipedrive

Rating Fish

Salesforce

Slack

Trello

Webhooks

Zapier

Zoho

Plugins

Crisp

Trengo

Joomla

OpenCart

Prestashop

Shopify

Webflow

Wordpress

Connectivity

Crisp

Trengo

Discord

Email

Facebook Messenger

Google Assistant

Instagram

Line

Telegram

Text Messaging (SMS)

Twilio SMS

Twitter

Viber

Website

Wechat

Whatsapp