View Crisp profile
Chatbot Live Chat Video Chat
API Omnichannel CRM
View OpenWidget profile
Engagement Widget
Product Cards Contact Form FAQ

Crisp versus OpenWidget


Compare Features, Integrations, Plugins, and Prices

Crisp Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 30 days

OpenWidget Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Price from: $0
Free Plan: Available
Free Trial: Not Available

Crisp Details

Owned by
Crisp
Year founded
2017
HQ Location
Pays de la Loire, France
Website
crisp.chat
LinkedIn
Twitter

OpenWidget Details

Year founded
2022
HQ Location
Wrocław, Poland
LinkedIn
Twitter

Crisp Notable Customers

AcommeAssure
Germinal
Tractian

OpenWidget Notable Customers

Printawave

What is Crisp?


Crisp Chat offers everything you might need starting out with live chat for your website or business.

They have integrated a CRM as well as a knowledge base that’s included in their chat widget. A free forever plan to top off all this greatness, you couldn’t go wrong with Crisp.

Crisp also integrates with Slack. We checked out a number of Slack Chat Providers which you might find useful.

What is OpenWidget?


OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.

  • Contact form (email)
  • Product cards to promote deals
  • FAQ section
  • Widget customization

It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.

It has plugins for popular eCommerce platforms like:

  • BigCommerce
  • Google Tag Manager
  • OpenCart
  • Shopify
  • Squarespace
  • Woocommerce
  • WordPress

Agent Platform

Crisp

OpenWidget

Android

Email Inbox

iOS

MacOS

Slack

Web App

Windows

Agent Tools

Crisp

OpenWidget

Audio Messages

Chat Transcripts

Customer Satisfaction Survey

File Sharing

Internal Notes

Reminders

Search

Ticketing

Visitor Ban

Visitor Information

Pre-chat Options

Crisp

OpenWidget

Canned Replies

Custom Greeting

Email Capture

Hours of Operation

Knowledgebase

Message Routing

Pre Chat Form / Lead Generation

Product Cards

Triggers

Crisp Supported File Types

OpenWidget Supported File Types

Supported File Types

Crisp

OpenWidget

.gif

Widget Customization

Crisp

OpenWidget

Avatar

Behaviour

Branding

Colors

Display Name and Title

Icon

Light and Dark Theme

Notification Settings

Position

Profile Picture

White label

Integrations

Crisp

OpenWidget

Hubspot

Mailchimp

Microsoft Dynamics 365

Pipedrive

Rating Fish

Salesforce

Slack

Trello

Webhooks

Zapier

Zoho

Plugins

Crisp

OpenWidget

Joomla

OpenCart

Prestashop

Shopify

Webflow

Wordpress

Connectivity

Crisp

OpenWidget

Discord

Email

Facebook Messenger

Instagram

Line

Telegram

Text Messaging (SMS)

Twilio SMS

Twitter

Viber

Website

Whatsapp

Comparisons