View Crisp profile
Chatbot Live Chat Video Chat
API Omnichannel CRM
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Live Chat
Live Chat

Crisp versus Live Agent


Compare Features, Integrations, Plugins, and Prices

Crisp Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 30 days

Live Agent Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Crisp Details

Owned by
Crisp
Year founded
2017
HQ Location
Pays de la Loire, France
Website
crisp.chat
LinkedIn
Twitter

Live Agent Details

Owned by
Live Agent
Year founded
2006
HQ Location
Bratislava, Slovakia
LinkedIn
Twitter

Crisp Notable Customers

AcommeAssure
Germinal
Tractian

Live Agent Notable Customers

Airbus
Forbes
Nascar.

What is Crisp?


Crisp Chat offers everything you might need starting out with live chat for your website or business.

They have integrated a CRM as well as a knowledge base that’s included in their chat widget. A free forever plan to top off all this greatness, you couldn’t go wrong with Crisp.

Crisp also integrates with Slack. We checked out a number of Slack Chat Providers which you might find useful.

What is Live Agent?


LiveAgent offers an all-in-one support helpdesk. What started out as a Slovakian software development company, turned into a hyper focussed customer service company because they couldn’t find any other software that had the functionality they thought was essential for customer support.

Customers of LiveAgent include Airbus, Forbes and Nascar.

Agent Platform

Crisp

Live Agent

Android

iOS

MacOS

Slack

Web App

Windows

Agent Tools

Crisp

Live Agent

Audio Messages

Chat Transcripts

Customer Satisfaction Survey

File Sharing

Internal Notes

Reminders

Search

Ticketing

Visitor Ban

Visitor Information

Pre-chat Options

Crisp

Live Agent

Canned Replies

Custom Greeting

Hours of Operation

Knowledgebase

Message Routing

Pre Chat Form / Lead Generation

Triggers

Crisp Supported File Types

Live Agent Supported File Types

Supported File Types

Crisp

Live Agent

.gif

Widget Customization

Crisp

Live Agent

Avatar

Behaviour

Branding

Colors

Notification Settings

Position

Profile Picture

White label

Integrations

Crisp

Live Agent

Hubspot

Mailchimp

Microsoft Dynamics 365

Pipedrive

Rating Fish

Salesforce

Slack

Trello

Webhooks

Zapier

Zoho

Plugins

Crisp

Live Agent

Joomla

OpenCart

Prestashop

Shopify

Webflow

Wordpress

Connectivity

Crisp

Live Agent

Discord

Email

Facebook Messenger

Instagram

Line

Telegram

Text Messaging (SMS)

Twilio SMS

Twitter

Viber

Website

Whatsapp

Comparisons