View Crisp profile
Audio Chat Call Center Chatbot
API Omnichannel Intuitive Chatbot Builder
View JivoChat profile
Audio Chat Chatbot Engagement Widget
Live Chat WhatsApp Omnichannel

Crisp versus JivoChat


Compare Features, Integrations, Plugins, and Prices

Crisp Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 14 days

JivoChat Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Crisp Details

Owned by
Crisp IM
Year founded
2017
HQ Location
Nantes, France
Website
crisp.chat

JivoChat Details

Owned by
JivoSite
Year founded
2012
HQ Location
Vitoria ES, Brazil

Crisp Notable Customers

AcommeAssure
Tractian

JivoChat Notable Customers

Coding Blocks
Ispring
Sennheiser

What is Crisp?


The French Crisp Chat offers everything you might need starting out with live chat for your website or business.

They have integrated a CRM as well as a knowledge base that’s included in their chatwidget. Adding features and chatbots is easy through their user-friendly dashboard.

Crisp also integrates with Slack. We checked out a number of Slack Live Chat Providers that you might find useful.

What is JivoChat?


JivoChat is an omnichannel communication platform that has more than 270K active users around the globe. Their platform integrates with popular services like WordPress, Squarespace, and Shopify.

JivoChat offers 11 channels like Instagram, Telegram, and WhatsApp to connect with customers. The chat is rich in features with an AI chatbot, video chat, and translation for 90+ languages.

Agent Platform

Crisp

JivoChat

Android

Email Inbox

iOS

Linux

MacOS

Slack

Website Dashboard

Windows

Agent Tools

Crisp

JivoChat

Audio Messages

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Status

Chat Transcripts

Chat Transfer

Co-browsing

Contacts Export

Custom Visitor Permissions

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Knowledgebase

Internal Messaging

Internal Notes

Keyboard Shortcuts

Mark as Spam

Message Filter

Notifications Audio

Notifications Visual

Real Time Translation

Reminders

Search

Tags

Team Inbox

Ticketing

Typing Indicator

Visitor Ban

Visitor Geo IP Tracking

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

Crisp

JivoChat

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Knowledgebase

Offline Form

Operation Hours Schedule

Pop Out Window

Pre Chat Form

Product Cards

Quick Replies

Triggers

Channels

Crisp

JivoChat

Apple Business Chat

Discord

Email

Facebook Messenger

Instagram

Line

Phone Call

Slack

Telegram

Text Messaging (SMS)

Twilio SMS

Twitter

Viber

Website Chatwidget

WhatsApp

Customization

Crisp

JivoChat

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Notification Settings

Notification Sound

Real Time Customization

Remove -Powered by-

Visitor Receive Chat Transcript

Visitor Request Human Agent

Widget Behaviour

Widget Mobile

Widget Position

Widget Size and Shape

Integrations

Crisp

JivoChat

Agile CRM

Aircall

Calendly

Dialogflow

Feederloop

GitHub

Google Sheets

Google Tag Manager

Google Translate

Hubspot

Jira

Mailchimp

Microsoft Dynamics 365

Pipedrive

Rating Fish

Salesforce

Sendinblue

Slack

Trello

Twilio

Webhooks

Zapier

Zendesk

Zoho

Plugins

Crisp

JivoChat

BigCommerce

Blogger

Bubble

Cloudflare

Drupal

Dukaan

Ecwid

Jimdo

Joomla

Magento

Moodle

OpenCart

Prestashop

Shopify

Shopware

Squarespace

Unbounce

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

WordPress

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