View Crisp profile
Chatbot Live Chat Video Chat
API Omnichannel CRM
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Live Chat
Contact Form

Crisp versus HybridChat


Compare Features, Integrations, Plugins, and Prices

Crisp Pricing Model

  • Contacts Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 30 days

HybridChat Pricing Model

  • Contacts Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Crisp Details

Owned by
Crisp
Year founded
2017
HQ Location
Pays de la Loire, France
Website
crisp.chat
LinkedIn
Twitter

HybridChat Details

Owned by
HybridChat
Year founded
2016
HQ Location
Bengalore, India

Crisp Notable Customers

AcommeAssure
Germinal
Tractian

HybridChat Notable Customers

Ford
Janssen Pharma
Target

What is Crisp?


Crisp Chat offers everything you might need starting out with live chat for your website or business.

They have integrated a CRM as well as a knowledge base that’s included in their chat widget. A free forever plan to top off all this greatness, you couldn’t go wrong with Crisp.

Crisp also integrates with Slack. We checked out a number of Slack Chat Providers which you might find useful.

What is HybridChat?


Hybrid.chat is a No-code / Low code conversational AI tool to build:

  • Smart NLP-based chatbots.
  • Omni-channel shared inbox (Whatsapp, Facebook, LiveChat, voice, Slack, Mattermost, etc )
  • Automation workflows
  • E-commerce order management bots

Notable customers of Hybridchat include Ford, Janssen Pharma, and Target.

Agent Platform

Crisp

HybridChat

Android

iOS

Linux

MacOS

Slack

Web App

Windows

Agent Tools

Crisp

HybridChat

AI Assisted Flow

Audio Messages

Canned Replies

Chat Transcripts

Customer Satisfaction Survey

File Sharing

Internal Notes

Reminders

Search

Ticketing

Visitor Ban

Visitor Information

Pre-chat Options

Crisp

HybridChat

Canned Replies

Custom Greeting

Hours of Operation

Knowledgebase

Message Routing

Pre Chat Form / Lead Generation

Triggers

Crisp Supported File Types

HybridChat Supported File Types

Supported File Types

Crisp

HybridChat

.doc(x)

.gif

.jpg

.pdf

.png

Widget Customization

Crisp

HybridChat

Avatar

Behaviour

Branding

Colors

Display Name and Title

Icon

Notification Settings

Position

Profile Picture

Tagline

White label

Integrations

Crisp

HybridChat

Hubspot

Mailchimp

Microsoft Dynamics 365

Pipedrive

Rating Fish

Salesforce

Slack

Trello

Webhooks

Zapier

Zoho

Plugins

Crisp

HybridChat

BigCommerce

Blogger

Drupal

Facebook Marketplace

GoDaddy

Jimdo

Joomla

Magento

Moodle

OpenCart

Prestashop

Shopify

Squarespace

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

Wordpress

Connectivity

Crisp

HybridChat

Discord

Email

Facebook Messenger

Google Assistant

Instagram

Line

Telegram

Text Messaging (SMS)

Twilio SMS

Twitter

Viber

Website

Whatsapp

Comparisons