View Crisp profile
Audio Chat Call Center Chatbot
API Omnichannel Intuitive Chatbot Builder
View HybridChat profile
Chatbot Live Chat Managed Live Chat
Contact Form Omnichannel Team Inbox

Crisp versus HybridChat


Compare Features, Integrations, Plugins, and Prices

Crisp Pricing Model

  • Contacts Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 14 days

HybridChat Pricing Model

  • Contacts Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan: Available
Free Trial: 14 days

Crisp Details

Owned by
Crisp IM
Year founded
2017
HQ Location
Nantes, France
Website
crisp.chat

HybridChat Details

Owned by
HybridChat
Year founded
2016
HQ Location
Bengalore, India

Crisp Notable Customers

AcommeAssure
Tractian

HybridChat Notable Customers

Ford
Janssen Pharma
Target

What is Crisp?


The French Crisp Chat offers everything you might need starting out with live chat for your website or business.

They have integrated a CRM as well as a knowledge base that’s included in their chatwidget. Adding features and chatbots is easy through their user-friendly dashboard.

Crisp also integrates with Slack. We checked out a number of Slack Live Chat Providers that you might find useful.

What is HybridChat?


Hybrid.chat is a No-code / Low code conversational AI tool to build:

  • Smart NLP-based chatbots.
  • Omnichannel shared inbox (WhatsApp, Facebook, Live Chat, voice, Slack, Mattermost, etc )
  • Automation workflows
  • E-commerce order management bots

Hybrid.chat is one of the providers that integrate with Slack. Find out more about their pros and cons in our Slack Live Chat Apps article .

Agent Platform

Crisp

HybridChat

Android

Email Inbox

iOS

Linux

MacOS

Slack

Website Dashboard

Windows

Agent Tools

Crisp

HybridChat

AI Assisted Flow

Audio Messages

Canned Replies

Chat History

Chat Rating

Chat Transcripts

Co-browsing

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Messaging

Internal Notes

Keyboard Shortcuts

Meeting Scheduling

Real Time Translation

Reminders

Search

Team Inbox

Ticketing

Typing Indicator

Visitor Ban

Visitor Geo IP Tracking

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

Crisp

HybridChat

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Knowledgebase

Operation Hours Schedule

Pop Out Window

Pre Chat Form

Product Cards

Triggers

Channels

Crisp

HybridChat

Discord

Email

Facebook Messenger

Google Assistant

Instagram

Line

Phone Call

Slack

Telegram

Text Messaging (SMS)

Twilio SMS

Twitter

Viber

Website Chatwidget

WhatsApp

Customization

Crisp

HybridChat

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Remove -Powered by-

Tagline / Description

Widget Behaviour

Widget Mobile

Widget Position

Integrations

Crisp

HybridChat

Aircall

Calendly

Dialogflow

GitHub

Hubspot

Jira

Mailchimp

Microsoft Dynamics 365

Pipedrive

Rating Fish

Salesforce

Slack

Trello

Twilio

Webhooks

Zapier

Zoho

Plugins

Crisp

HybridChat

BigCommerce

Blogger

Bubble

Cloudflare

Drupal

Facebook Marketplace

GoDaddy

Jimdo

Joomla

Magento

Moodle

OpenCart

Prestashop

Shopify

Shopware

Squarespace

Unbounce

Volusion

Webex

Webflow

Weebly

Wix

WooCommerce

WordPress

Comparisons