View Crisp profile
Audio Chat Call Center Chatbot
API Omnichannel Intuitive Chatbot Builder
View Futy profile
Chatbot Engagement Widget Live Chat
Lead Generation WhatsApp Dedicated Widgets

Crisp versus Futy


Compare Features, Integrations, Plugins, and Prices

Crisp Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 14 days

Futy Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
  • Site Based
Starts from: $17.5 p/m
Free Plan: Available
Free Trial: 14 days

Crisp Details

Owned by
Crisp IM
Year founded
2017
HQ Location
Nantes, France
Website
crisp.chat

Futy Details

Owned by
Futy B.V.
Year founded
2020
HQ Location
Utrecht, Netherlands
Website
futy.io

Crisp Notable Customers

AcommeAssure
Tractian

What is Crisp?


The French Crisp Chat offers everything you might need starting out with live chat for your website or business.

They have integrated a CRM as well as a knowledge base that’s included in their chatwidget. Adding features and chatbots is easy through their user-friendly dashboard.

Crisp also integrates with Slack. We checked out a number of Slack Live Chat Providers that you might find useful.

What is Futy?


Futy is a Dutch provider that mostly targets the local market but has options for English or multilingual widgets. Their website is only available in Dutch, though.

With the Futy Dynamic Lead generation chatbots, your website visitors can be converted into Leads in a user-friendly manner, for example via email, WhatsApp, telephone, or video call. The excellent analytics integration will help you keep track.

You can choose from 15+ templates with different buttons and combine specific functionalities to display on pages of choice, however, it suits your needs. The widgets can contain links to multiple channels and contact forms like a call back request, planning a video call with Calendly, or requesting a quotation.

Agent Platform

Crisp

Futy

Android

Email Inbox

iOS

MacOS

Slack

Website Dashboard

Windows

Agent Tools

Crisp

Futy

Audio Messages

Canned Replies

Chat History

Chat Rating

Chat Transcripts

Co-browsing

Contacts Export

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Messaging

Internal Notes

Keyboard Shortcuts

Meeting Scheduling

Real Time Translation

Reminders

Search

Team Inbox

Ticketing

Typing Indicator

Visitor Ban

Visitor Geo IP Tracking

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

Crisp

Futy

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Knowledgebase

Offline Form

Operation Hours Schedule

Pop Out Window

Pre Chat Form

Product Cards

Triggers

Channels

Crisp

Futy

Discord

Email

Facebook Messenger

Instagram

Line

Phone Call

Slack

Telegram

Text Messaging (SMS)

Twilio SMS

Twitter

Viber

Website Chatwidget

WhatsApp

Customization

Crisp

Futy

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Remove -Powered by-

Tagline / Description

Visitor Notification Counter

Widget Behaviour

Widget Mobile

Widget Position