View Crisp profile
Chatbot Live Chat Video Chat
API Omnichannel CRM
View Drift profile
Chatbot Conversational AI Live Chat
Meeting Scheduling

Crisp versus Drift


Compare Features, Integrations, Plugins, and Prices

Crisp Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 30 days

Drift Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $2500 p/m
Free Plan: Available
Free Trial: Unknown

Crisp Details

Owned by
Crisp
Year founded
2017
HQ Location
Pays de la Loire, France
Website
crisp.chat
LinkedIn
Twitter

Drift Details

Owned by
Drift
Year founded
2015
HQ Location
Boston MA, United States
Website
drift.com
LinkedIn
Twitter

Crisp Notable Customers

AcommeAssure
Germinal
Tractian

What is Crisp?


Crisp Chat offers everything you might need starting out with live chat for your website or business.

They have integrated a CRM as well as a knowledge base that’s included in their chat widget. A free forever plan to top off all this greatness, you couldn’t go wrong with Crisp.

Crisp also integrates with Slack. We checked out a number of Slack Chat Providers which you might find useful.

What is Drift?


Founded in 2015, Drift currently employs over 500 people, their growth has been impressive.

Drift started out with a simple chat widget, but offers full sales, marketing, and support suites tailored to the specific needs of different types of customers.

Drift has many large customers, but does its best to support smaller companies by allowing startups to go through a vetting process for reduced prices.

Agent Platform

Crisp

Drift

Android

iOS

MacOS

Slack

Web App

Windows

Agent Tools

Crisp

Drift

Audio Messages

Canned Replies

Chat Transcripts

Customer Satisfaction Survey

File Sharing

Internal Notes

Meeting Scheduling

Reminders

Search

Ticketing

Visitor Ban

Visitor Information

Visitor Page Tracking

Pre-chat Options

Crisp

Drift

Canned Replies

Custom Greeting

Hours of Operation

Knowledgebase

Message Routing

Pre Chat Form / Lead Generation

Triggers

Crisp Supported File Types

Drift Supported File Types

Supported File Types

Crisp

Drift

.gif

Widget Customization

Crisp

Drift

Avatar

Behaviour

Branding

Colors

Notification Settings

Position

Profile Picture

White label

Integrations

Crisp

Drift

Front

Hubspot

Mailchimp

Microsoft Dynamics 365

Okta

Pipedrive

Rating Fish

Salesforce

Slack

Trello

Webhooks

Zapier

Zendesk

Zoho

Plugins

Crisp

Drift

Joomla

OpenCart

Prestashop

Shopify

Webflow

Wordpress

Connectivity

Crisp

Drift

Discord

Email

Facebook Messenger

Instagram

Line

Telegram

Text Messaging (SMS)

Twilio SMS

Twitter

Viber

Website

Whatsapp

Zoom