View Crisp profile
Audio Chat Call Center Chatbot
API Omnichannel Intuitive Chatbot Builder
View Chatlayer profile
Chatbot Conversational AI
AI Automation Hub

Crisp versus Chatlayer


Compare Features, Integrations, Plugins, and Prices

Crisp Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 30 days

Chatlayer Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: Quoted
Free Plan:Not Available
Free Trial: Not Available

Crisp Details

Owned by
Crisp IM
Year founded
2017
HQ Location
Nantes, France
Website
crisp.chat

Chatlayer Details

Owned by
Chatlayer
Year founded
2018
HQ Location
Antwerp, Belgium
LinkedIn
Twitter

Crisp Notable Customers

AcommeAssure
Tractian

Chatlayer Notable Customers

Belfius
AT&T
iFood
Startpeople

What is Crisp?


Crisp Chat offers everything you might need starting out with live chat for your website or business.

They have integrated a CRM as well as a knowledge base that’s included in their chat widget. A free forever plan to top off all this greatness, you couldn’t go wrong with Crisp.

Crisp also integrates with Slack. We checked out a number of Slack Chat Providers which you might find useful.

What is Chatlayer?


Chatlayer is an AI based NLP chat system. NLP stands for Natural Language Processing .

Chatlayer’s unique offering includes a no-code solution for automated chatbots. Their solution can even be used to integrate with Nest thermostats and smarthome appliances.

There is no directly available reference to pricing details, which suggests this might be a pricey solution aimed at those in niche markets with high margins.

Agent Platform

Crisp

Chatlayer

Android

Email Inbox

iOS

MacOS

Slack

Web App

Windows

Agent Tools

Crisp

Chatlayer

Audio Messages

Canned Replies

Chat History

Chat Rating

Chat Transcripts

Co-browsing

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Messaging

Internal Notes

Keyboard Shortcuts

Real Time Translation

Reminders

Search

Team Inbox

Ticketing

Typing Indicator

Visitor Ban

Visitor Geo IP Tracking

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

Crisp

Chatlayer

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Hours of Operation

Knowledgebase

Pop Out Window

Pre Chat Form / Lead Generation

Product Cards

Triggers

Channels

Crisp

Chatlayer

Apple Business Chat

Discord

Email

Facebook Messenger

Google Assistant

Instagram

Line

Phone Call

Slack

Telegram

Text Messaging (SMS)

Twilio SMS

Twitter

Viber

Website

WhatsApp

Customization

Crisp

Chatlayer

Avatar

Behaviour

Branding

Colors

Icon

Mobile Widget

Notification Settings

Position

Profile Picture

Remove -Powered by-

Integrations

Crisp

Chatlayer

Aircall

Calendly

Dialogflow

GitHub

Hubspot

Jira

Mailchimp

Microsoft Dynamics 365

Pipedrive

Rating Fish

Salesforce

Slack

Trello

Twilio

Webhooks

Zapier

Zoho

Plugins

Crisp

Chatlayer

BigCommerce

Bubble

Cloudflare

Drupal

Jimdo

Joomla

Magento

OpenCart

Prestashop

Shopify

Shopware

Squarespace

Unbounce

Webex

Webflow

Weebly

Wix

WooCommerce

Wordpress

Comparisons