View Crisp profile
Audio Chat Call Center Chatbot
API Omnichannel Intuitive Chatbot Builder
View Chaport profile
Chatbot Live Chat
Omnichannel Team Inbox Visitor Monitoring

Crisp versus Chaport


Compare Features, Integrations, Plugins, and Prices

Crisp Pricing Model

  • Agent Based
  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 14 days

Chaport Pricing Model

  • Agent Based
  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 14 days

Crisp Details

Owned by
Crisp IM
Year founded
2017
HQ Location
Nantes, France
Website
crisp.chat

Chaport Details

Owned by
Chaport
Year founded
2014
HQ Location
Alhambra CA, United States
LinkedIn
Twitter

Crisp Notable Customers

AcommeAssure
Tractian

What is Crisp?


The French Crisp Chat offers everything you might need starting out with live chat for your website or business.

They have integrated a CRM as well as a knowledge base that’s included in their chatwidget. Adding features and chatbots is easy through their user-friendly dashboard.

Crisp also integrates with Slack. We checked out a number of Slack Live Chat Providers that you might find useful.

What is Chaport?


Founded in 2014, US-based Chaport has since become a live chat provider with a range of options and features to enhance customer support. They have set out to make communication with customers as easy and enjoyable as chatting with friends. By prioritizing user experience, Chaport seeks to enhance customer satisfaction and build stronger relationships between businesses and their customers.

The Chaport chatwidget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 35 languages.

Agent Platform

Crisp

Chaport

Android

Email Inbox

iOS

MacOS

Slack

Website Dashboard

Windows

Agent Tools

Crisp

Chaport

Audio Messages

Audio Notifications

Canned Replies

Chat History

Chat Rating

Chat Transcripts

Chat Transfer

Co-browsing

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Messaging

Internal Notes

Keyboard Shortcuts

Notifications Audio

Notifications Visual

Real Time Translation

Reminders

Search

Team Inbox

Ticketing

Typing Indicator

Visitor Ban

Visitor Geo IP Tracking

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Visual Notifications

Pre-chat Options

Crisp

Chaport

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Knowledgebase

Offline Form

Operation Hours Schedule

Pop Out Window

Pre Chat Form

Product Cards

Triggers

Channels

Crisp

Chaport

Discord

Email

Facebook Messenger

Instagram

Line

Phone Call

Slack

Telegram

Text Messaging (SMS)

Twilio SMS

Twitter

Viber

VK

Website Chatwidget

WhatsApp

Customization

Crisp

Chaport

Avatar / Profile Picture / Logo

Colors

Notification Settings

Remove -Powered by-

Widget Behaviour

Widget Mobile

Widget Position

Integrations

Crisp

Chaport

Aircall

Calendly

Dialogflow

GitHub

Hubspot

Jira

Mailchimp

Microsoft Dynamics 365

Pipedrive

Rating Fish

Salesforce

Slack

Trello

Twilio

Webhooks

Zapier

Zoho

Plugins

Crisp

Chaport

BigCommerce

Bubble

Cloudflare

Drupal

Ecwid

Jimdo

Joomla

Magento

OpenCart

Prestashop

Shopify

Shopware

Squarespace

Unbounce

Webex

Webflow

Weebly

Wix

WooCommerce

WordPress

Comparisons