View Crisp profile
Chatbot Live Chat Video Chat
API Omnichannel CRM
View 3CX profile
Call Center Live Chat Video Chat
Video Conferencing Call Management Business SMS

Crisp versus 3CX


Compare Features, Integrations, Plugins, and Prices

Crisp Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $25 p/m
Free Plan: Available
Free Trial: 30 days

3CX Pricing Model

  • Contacts Based
  • Feature Based
  • Seat Based
Starts from: $14.6 p/m
Free Plan: Available
Free Trial: 60 days

Crisp Details

Owned by
Crisp
Year founded
2017
HQ Location
Pays de la Loire, France
Website
crisp.chat
LinkedIn
Twitter

3CX Details

Owned by
3CX
Year founded
2005
HQ Location
Egkomi, Cyprus
Website
3cx.com

Crisp Notable Customers

AcommeAssure
Germinal
Tractian

What is Crisp?


Crisp Chat offers everything you might need starting out with live chat for your website or business.

They have integrated a CRM as well as a knowledge base that’s included in their chat widget. A free forever plan to top off all this greatness, you couldn’t go wrong with Crisp.

Crisp also integrates with Slack. We checked out a number of Slack Chat Providers which you might find useful.

What is 3CX?


3CX is the developer of an open-standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.

Agent Platform

Crisp

3CX

Android

iOS

Linux

MacOS

Slack

Web App

Windows

Agent Tools

Crisp

3CX

Audio Messages

Channel Switching

Chat Transcripts

Customer Satisfaction Survey

File Sharing

Internal Notes

Reminders

Search

Ticketing

Visitor Ban

Visitor Information

Pre-chat Options

Crisp

3CX

Canned Replies

Custom Greeting

Hours of Operation

Knowledgebase

Message Routing

Pre Chat Form / Lead Generation

Scheduled Hours

Triggers

Crisp Supported File Types

3CX Supported File Types

Supported File Types

Crisp

3CX

.gif

Unknown

Widget Customization

Crisp

3CX

Avatar

Behaviour

Branding

Colors

Display Name and Title

Icon

Notification Settings

Position

Profile Picture

White label

Integrations

Crisp

3CX

Hubspot

Mailchimp

Microsoft Dynamics 365

Pipedrive

Rating Fish

Salesforce

Slack

Trello

Webhooks

Zapier

Zoho

Plugins

Crisp

3CX

Joomla

OpenCart

Prestashop

Shopify

Webflow

Wordpress

Connectivity

Crisp

3CX

Discord

Email

Facebook Messenger

Instagram

Line

Phone Call

Telegram

Text Messaging (SMS)

Twilio SMS

Twitter

Viber

Website

Whatsapp