View Comm100 profile
Chatbot Live Chat
Live Chat Omnichannel AI Automation Hub
View Gorgias profile
Help Desk Live Chat
Business SMS Order Management Call Management

Comm100 versus Gorgias


Compare Features, Integrations, Plugins, and Prices

Comm100 Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $39 p/m
Free Plan:Not Available
Free Trial: 15 days

Gorgias Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $10 p/m
Free Plan:Not Available
Free Trial: 7 days

Comm100 Details

Owned by
Comm100
Year founded
2009
HQ Location
Vancouver, Canada

Gorgias Details

Owned by
Gorgias
Year founded
2015
HQ Location
San Francisco CA, United States
LinkedIn
Twitter

Gorgias Notable Customers

Steve Madden
Bokksu
Marine Layer

What is Comm100?


Comm100 is a global provider of digital omnichannel customer engagement software for education, government, and commercial organizations of all sizes.

With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powered bots, and automation within one integrated console.

Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere.

What is Gorgias?


Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.

Unique about Gorgias is its Academy, where they offer Agent training next to regular account setups. You need a subscription in order to access these documents, but the academy content itself is free.

Agent Platform

Comm100

Gorgias

Android

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Comm100

Gorgias

AI Assisted Flow

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Transcripts

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Mark as Spam

Order Tracking

Search

Ticketing

Visitor Ban

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Pre-chat Options

Comm100

Gorgias

Agent Status

Canned Replies

Email Capture

FAQ

Message Routing

Offline Form

Operation Hours Schedule

Product Cards

Quick Replies

Triggers

Channels

Comm100

Gorgias

Email

Facebook Messenger

Instagram

Line

Phone Call

Telegram

Text Messaging (SMS)

Twitter

Website Chatwidget

Wechat

WhatsApp

Customization

Comm100

Gorgias

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Notification Settings

Remove -Powered by-

Tagline / Description

Widget Position

Integrations

Comm100

Gorgias

Ada

Klaviyo

Postscript

Recharge

Yotpo

Zapier

Plugins

Comm100

Gorgias

BigCommerce

Drupal

Joomla

Magento

Shopify

WordPress

Comparisons