View Comm100 profile
Chatbot Live Chat
Live Chat Omnichannel AI Automation Hub
View Formilla profile
Chatbot Live Chat Managed Live Chat
Multi Language Lead Generation

Comm100 versus Formilla


Compare Features, Integrations, Plugins, and Prices

Comm100 Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $39 p/m
Free Plan:Not Available
Free Trial: 15 days

Formilla Pricing Model

  • Agent Based
  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $17.49 p/m
Free Plan: Available
Free Trial: 15 days

Comm100 Details

Owned by
Comm100
Year founded
2009
HQ Location
Vancouver, Canada

Formilla Details

Owned by
Formilla
Year founded
2012
HQ Location
San Diego CA, United States
LinkedIn
Twitter

What is Comm100?


Comm100 is a global provider of digital omnichannel customer engagement software for education, government, and commercial organizations of all sizes.

With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powered bots, and automation within one integrated console.

Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere.

What is Formilla?


Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.

Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.

Agent Platform

Comm100

Formilla

Android

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Comm100

Formilla

AI Assisted Flow

Canned Replies

Channel Switching

Chat History

Chat Transcripts

Chat Transfer

File Sharing

Mark as Spam

Search

Ticketing

Visitor Ban

Visitor Information

Visitor Page Tracking

Pre-chat Options

Comm100

Formilla

Automated Custom Greeting

Canned Replies

Email Capture

Operation Hours Schedule

Pre Chat Form

Triggers

Channels

Comm100

Formilla

Email

Facebook Messenger

Instagram

Line

Telegram

Text Messaging (SMS)

Twitter

Website Chatwidget

Wechat

WhatsApp

Customization

Comm100

Formilla

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Notification Settings

Remove -Powered by-

Tagline / Description

Widget CSS Editing

Widget Position

Comm100 Integrations

Formilla Integrations

Integrations

Comm100

Formilla

Zapier

Plugins

Comm100

Formilla

BigCommerce

Drupal

Joomla

Magento

OpenCart

Shopify

Weebly

Wix

WordPress

Comparisons