View Comm100 profile
Chatbot Live Chat
Live Chat Omnichannel AI Automation Hub
View Drift profile
Chatbot Conversational AI Live Chat
Meeting Scheduling

Comm100 versus Drift


Compare Features, Integrations, Plugins, and Prices

Comm100 Pricing Model

  • Feature Based
  • Seat Based
Starts from: Quoted
Free Plan:Not Available
Free Trial: 15 days

Drift Pricing Model

  • Feature Based
  • Seat Based
Starts from: $2500 p/m
Free Plan: Available
Free Trial: Unknown

Comm100 Details

Owned by
Comm100
Year founded
2009
HQ Location
Vancouver, Canada

Drift Details

Owned by
Drift
Year founded
2015
HQ Location
Boston MA, United States
Website
drift.com
LinkedIn
Twitter

What is Comm100?


Comm100 is a global provider of digital omnichannel customer engagement software for education, government, and commercial organizations of all sizes.

With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powered bots, and automation within one integrated console.

Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere.

What is Drift?


Founded in 2015, Drift currently employs over 500 people, their growth has been impressive.

Drift started out with a simple chat widget, but offers full sales, marketing, and support suites tailored to the specific needs of different types of customers.

Drift has many large customers, but does its best to support smaller companies by allowing startups to go through a vetting process for reduced prices.

Comm100 Agent Platform

Drift Agent Platform

Agent Platform

Comm100

Drift

Android

iOS

MacOS

Web App

Windows

Agent Tools

Comm100

Drift

AI Assisted Flow

Canned Replies

Channel Switching

Chat Transcripts

Customer Satisfaction Survey

File Sharing

Internal Notes

Mark as Spam

Meeting Scheduling

Search

Ticketing

Visitor Ban

Visitor Information

Visitor Page Tracking

Pre-chat Options

Comm100

Drift

Canned Replies

Custom Greeting

Message Routing

Scheduled Hours

Comm100 Supported File Types

Drift Supported File Types

Supported File Types

Comm100

Drift

.doc(x)

.jpg

.pdf

.png

.webp

Widget Customization

Comm100

Drift

Branding

Colors

Display Name and Title

Fonts

Icon

Notification Settings

Position

Profile Picture

Tagline

White label

Integrations

Comm100

Drift

Front

Hubspot

Microsoft Dynamics 365

Okta

Salesforce

Slack

Zapier

Zendesk

Plugins

Comm100

Drift

Drupal

Joomla

Magento

Shopify

Wordpress

Connectivity

Comm100

Drift

Email

Facebook Messenger

Instagram

Line

Telegram

Text Messaging (SMS)

Twitter

Website

Wechat

Whatsapp

Zoom