View Comm100 profile
Chatbot Live Chat
Live Chat Omnichannel AI Automation Hub
View AcornChat profile
Live Chat
Slack Email Capture Live Chat

Comm100 versus AcornChat


Compare Features, Integrations, Plugins, and Prices

Comm100 Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $39 p/m
Free Plan:Not Available
Free Trial: 15 days

AcornChat Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 30 days

Comm100 Details

Owned by
Comm100
Year founded
2009
HQ Location
Vancouver, Canada

AcornChat Details

Owned by
AcornChat
Year founded
2022
HQ Location
Hamilton County IN, United States
LinkedIn
Twitter

AcornChat Notable Customers


What is Comm100?


Comm100 is a global provider of digital omnichannel customer engagement software for education, government, and commercial organizations of all sizes.

With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powered bots, and automation within one integrated console.

Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere.

What is AcornChat?


AcornChat is a dedicated Live Chat integration for Slack. It is intended for companies with fewer than 15 employees. AcornChat does not have its own dashboard, all conversations are managed in your Slack workspace. If you are already a Slack power user this might be a perfect fit for you.

The app is straightforward and has one other functionality than routing all messages through Slack; you can enable the email capture function when you are not online to answer any incoming queries. Set up the chat widget and create a dedicated channel or select an existing one in Slack. A new thread is created for each visitor that contacts you, providing a clear overview.

Read more about the pros and cons of Acorn Chat in our analysis of the best live chats with Slack integration of 2023.

Agent Platform

Comm100

AcornChat

Android

iOS

MacOS

Slack

Website Dashboard

Windows

Agent Tools

Comm100

AcornChat

AI Assisted Flow

Canned Replies

Channel Switching

Chat Transcripts

File Sharing

Mark as Spam

Search

Ticketing

Visitor Ban

Pre-chat Options

Comm100

AcornChat

Canned Replies

Email Capture

Operation Hours Schedule

Channels

Comm100

AcornChat

Email

Facebook Messenger

Instagram

Line

Telegram

Text Messaging (SMS)

Twitter

Website Chatwidget

Wechat

WhatsApp

Customization

Comm100

AcornChat

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Notification Settings

Remove -Powered by-

Tagline / Description

Widget Icon

Widget Position

Comm100 Integrations

AcornChat Integrations

Integrations

Comm100

AcornChat

Slack

Zapier

Plugins

Comm100

AcornChat

Drupal

Joomla

Magento

Shopify

WordPress

Comparisons