View Comm100 profile
Chatbot Live Chat
Live Chat Omnichannel AI Automation Hub
View 3CX profile
Call Center Live Chat Video Chat
Video Conferencing Call Management Business SMS

Comm100 versus 3CX


Compare Features, Integrations, Plugins, and Prices

Comm100 Pricing Model

  • Feature Based
  • Seat Based
Starts from: $39 p/m
Free Plan:Not Available
Free Trial: 15 days

3CX Pricing Model

  • Feature Based
  • Seat Based
Starts from: $14.6 p/m
Free Plan: Available
Free Trial: 60 days

Comm100 Details

Owned by
Comm100
Year founded
2009
HQ Location
Vancouver, Canada

3CX Details

Owned by
3CX
Year founded
2005
HQ Location
Egkomi, Cyprus
Website
3cx.com

What is Comm100?


Comm100 is a global provider of digital omnichannel customer engagement software for education, government, and commercial organizations of all sizes.

With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powered bots, and automation within one integrated console.

Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere.

What is 3CX?


3CX is the developer of an open-standards communications solution that innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.

Agent Platform

Comm100

3CX

Android

iOS

Linux

MacOS

Website Dashboard

Windows

Agent Tools

Comm100

3CX

AI Assisted Flow

Canned Replies

Channel Switching

Chat History

Chat Status

Chat Transcripts

Chat Transfer

File Sharing

Mark as Spam

Search

Ticketing

Visitor Ban

Visitor Information

Pre-chat Options

Comm100

3CX

Agent Status

Canned Replies

Custom Greeting

Email Capture

Inactivity Message

Offline Form

Operation Hours Schedule

Pre Chat Form

Channels

Comm100

3CX

Email

Facebook Messenger

Instagram

Line

Phone Call

Telegram

Text Messaging (SMS)

Twitter

Website Chatwidget

Wechat

WhatsApp

Customization

Comm100

3CX

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Fonts

Notification Settings

Remove -Powered by-

Tagline / Description

Widget Animation

Widget Position

Widget Size and Shape

Integrations

Comm100

3CX

Bitrix24

Freshdesk

Hubspot

JetPack CRM

Microsoft Dynamics 365

Salesforce

Zapier

Zendesk

Zoho

Plugins

Comm100

3CX

Drupal

Joomla

Magento

Shopify

WordPress