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Live Chat
Omnichannel
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Live Chat
Live Chat

Chatwoot versus POWR


Compare Features, Integrations, Plugins, and Prices

Chatwoot Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $19 p/m
Free Plan: Available
Free Trial: Not Available

POWR Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $5.49 p/m
Free Plan: Available
Free Trial: Not Available

Chatwoot Details

Owned by
Chatwoot, Inc.
Year founded
2016
HQ Location
Dover DE, United States

POWR Details

Owned by
POWR
Year founded
2014
HQ Location
California, United States
Website
powr.io
LinkedIn
Twitter

Chatwoot Notable Customers

Global Press
Taxibox
VSimple

POWR Notable Customers

No Data Available

What is Chatwoot?


Chatwoot is an Free Open Source Software and SaaS chat platform. You can choose to have your chat hosted by them or opt for self-hosting.

Installation is easy with their one-click install guides for cloud providers like AWS, DigitalOcean, and Heroku or with deployment options like Docker, Linux VM(Ubuntu 20.04 LTS), or the Chatwoot CTL.

Chatwoot’s Commuunity Edition is published under the MIT license. You can find SDK implementations, review the code or contribute to the projects in the Chatwoot repository. The Enterprise Edition is available under a proprietary license, you can still audit the source code. However, modification is not allowed.

Free plans are available for the hosted as well as self-hosted deployment.

Hosted cloud solutions The free Hacker plan gets you 2 seats, limited features, and only the website live chat widget as channel. More features, as well as all channels, come with the annual Startups subscription starting from $19 per seat per month.

Self-hosted solutions The free Community Edition plan gives you more control but lacks in features and does not receive support from Chatwoot. The Premium Support plan starts from $19 per seat per month and offers you custom branding and priority email support. A dedicated account manager, phone support, and advanced security features like access management are only included in the Enterprise Edition starting from $99 per seat per month.

What is POWR?


POWR offers a complete suite of no-code eCommerce solutions with more than 60 apps and plugins, mostly aimed at platforms like WordPress, Squarespace, and Shopify.

Their live chat plugin connects through Facebook Messenger. Meaning, POWR may not be a good choice for businesses that have concerns about Facebook’s policies and reputation.

The customization tool for the chat widget is easy to use but constrained, even with their more expensive plans.

POWR’s commercial approach is different from their competitors’. They have a dual pricing system for their products that may seem simple at first but can get complicated and costly quickly.

Firstly, they offer complete suites that are billed by a maximum amount of traffic on your website. The plugins will stop working if this amount is exceeded. A free suite with a restricted number of apps is available for sites with traffic up to 250 views per month.

Secondly, they offer subscriptions per app or plugin for a set price. This applies to their live chat plugin as well. A free plan with limited features is available. Their paid plans starts at $5.49 per month. There are no free trials available.

Customers of POWR are mostly small businesses. A few of them share their success stories on the POWR.io website.

Chatwoot Agent Platform

POWR Agent Platform

Agent Platform

Chatwoot

POWR

Android

iOS

Web App

Agent Tools

Chatwoot

POWR

Canned Replies

Chat History

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

Internal Notes

Keyboard Shortcuts

Message Filter

Tags

Typing Indicator

Pre-chat Options

Chatwoot

POWR

Agent Status

Canned Replies

Conversation Routing

Email Capture

Pre Chat Form

Product Cards

Channels

Chatwoot

POWR

Email

Facebook Messenger

Instagram

Line

Telegram

Twilio SMS

Twitter

WhatsApp

Chatwoot Customization

POWR Customization

Customization

Chatwoot

POWR

Colors

User Pop out Window

Integrations

Chatwoot

POWR

Dialogflow

Dyte Video & Voice Call

Google Translate

Slack

Webhooks

Plugins

Chatwoot

POWR

Shopify

Squarespace

Wordpress

Comparisons