View Chatwoot profile
Live Chat
Omnichannel
View melibo profile
Chatbot Live Chat
Omnichannel Intuitive Chatbot Builder Automated Chatbot Training

Chatwoot versus melibo


Compare Features, Integrations, Plugins, and Prices

Chatwoot Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $19 p/m
Free Plan: Available
Free Trial: Not Available

melibo Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $60 p/m
Free Plan:Not Available
Free Trial: 30 days

Chatwoot Details

Owned by
Chatwoot, Inc.
Year founded
2016
HQ Location
Dover DE, United States

melibo Details

Owned by
MakeIT Consulting GmbH & Co. KG
Year founded
2021
HQ Location
Frankfurt am Main, Germany
Website
melibo.de

Chatwoot Notable Customers

Global Press
Taxibox
VSimple

What is Chatwoot?


Chatwoot is a Free Open Source Software and SaaS live chat platform. You can choose to have your live chat hosted by them or opt for self-hosting. The installation process of a self-hosted live chat has been simplified with their one-click install guides for cloud providers like AWS, DigitalOcean, and Heroku or with deployment options like Docker, Linux VM (Ubuntu 20.04 LTS), or the Chatwoot CTL.

Open Source

Chatwoot’s Community Edition is published under the MIT license. You can find SDK implementations, review the code or contribute to the projects in the Chatwoot repository. The Enterprise Edition is available under a proprietary license. You can still audit the source code. However, modification is not allowed.

What is melibo?


The German customer service software company melibo combines Live Chat with AI Chatbots. The chatbot is there for your customers 24/7 and answers all those repetitive questions, while your Live Agents can focus on the really important inquiries.

Agent Platform

Chatwoot

melibo

Android

iOS

Linux

MacOS

Web App

Windows

Agent Tools

Chatwoot

melibo

AI Assisted Flow

Canned Replies

Chat History

Chat Transcripts

Chat Transfer

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

Email Scheduling

File Sharing

Internal Notes

Keyboard Shortcuts

Message Filter

Tags

Typing Indicator

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

Chatwoot

melibo

Agent Status

Canned Replies

Conversation Routing

Email Capture

FAQ

Pre Chat Form

Product Cards

Scheduled Hours

Channels

Chatwoot

melibo

Email

Facebook Messenger

Instagram

Line

Telegram

Twilio SMS

Twitter

Website

WhatsApp

Customization

Chatwoot

melibo

Avatar

Branding

Colors

Display Name and Title

Icon

Position

Tagline

User Pop out Window

White label

Widget Size and Shape

Integrations

Chatwoot

melibo

Dialogflow

Dyte Video & Voice Call

Google Translate

Slack

Webhooks

Plugins

Chatwoot

melibo

Magento

Shopify

Webflow

Wix

WooCommerce

Wordpress

Comparisons