View Chatwoot profile
Live Chat
Omnichannel
View Chatra profile
Chatbot Live Chat
Live Chat Messenger Integration

Chatwoot versus Chatra


Compare Features, Integrations, Plugins, and Prices

Chatwoot Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $19 p/m
Free Plan: Available
Free Trial: Not Available

Chatra Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $21 p/m
Free Plan: Available
Free Trial: 10 days

Chatwoot Details

Owned by
Chatwoot, Inc.
Year founded
2016
HQ Location
Dover DE, United States

Chatra Details

Owned by
Chatra
Year founded
2015
HQ Location
Wilmington DE, United States
Website
chatra.com
LinkedIn
Twitter

Chatwoot Notable Customers

Global Press
Taxibox
VSimple

Chatra Notable Customers

iGMS
tinybeans
Zap Hosting

What is Chatwoot?


Chatwoot is a Free Open Source Software and SaaS live chat platform. You can choose to have your live chat hosted by them or opt for self-hosting. The installation process of a self-hosted live chat has been simplified with their one-click install guides for cloud providers like AWS, DigitalOcean, and Heroku or with deployment options like Docker, Linux VM (Ubuntu 20.04 LTS), or the Chatwoot CTL.

Open Source

Chatwoot’s Community Edition is published under the MIT license. You can find SDK implementations, review the code or contribute to the projects in the Chatwoot repository. The Enterprise Edition is available under a proprietary license. You can still audit the source code. However, modification is not allowed.

What is Chatra?


Chatra, a live chat solution targeted mostly at small and medium-sized businesses, was bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.

The company profiles itself with its personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self-published book and guides section on the website to help you improve your customer relation game.

Agent Platform

Chatwoot

Chatra

Android

Email Inbox

iOS

MacOS

Website Dashboard

Windows

Agent Tools

Chatwoot

Chatra

AI Assisted Flow

Canned Replies

Chat History

Chat Status

Chat Transcripts

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Keyboard Shortcuts

Message Filter

Tags

Typing Indicator

Visitor Ban

Visitor Information

Visitor Typing Preview

Pre-chat Options

Chatwoot

Chatra

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Email Capture

Offline Form

Operation Hours Schedule

Pre Chat Form

Product Cards

Triggers

Channels

Chatwoot

Chatra

Email

Facebook Messenger

Instagram

Line

Telegram

Twilio SMS

Twitter

Website Chatwidget

WhatsApp

Customization

Chatwoot

Chatra

Avatar / Profile Picture / Logo

Chatbox Size

Colors

Display Name and Title

Visitor Pop out Window

Widget Position

Widget Size and Shape

Integrations

Chatwoot

Chatra

Dialogflow

Dyte Video & Voice Call

Feederloop

Google Translate

Help Scout

Median Screenshare

Slack

Upscope Co-browsing

Webhooks

Zapier

Plugins

Chatwoot

Chatra

BigCommerce

Ecwid

Shopify

WooCommerce

WordPress

Comparisons