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Live Chat
Omnichannel
View Chatlio profile
Live Chat
Lead Generation Slack

Chatwoot versus Chatlio


Compare Features, Integrations, Plugins, and Prices

Chatwoot Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $19 p/m
Free Plan: Available
Free Trial: Not Available

Chatlio Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 30 days

Chatwoot Details

Owned by
Chatwoot, Inc.
Year founded
2016
HQ Location
Dover DE, United States

Chatlio Details

Owned by
Chatlio
Year founded
2014
HQ Location
Seattle WA, United States
LinkedIn
Twitter

Chatwoot Notable Customers

Global Press
Taxibox
VSimple

Chatlio Notable Customers


What is Chatwoot?


Chatwoot is a Free Open Source Software and SaaS live chat platform. You can choose to have your live chat hosted by them or opt for self-hosting. The installation process of a self-hosted live chat has been simplified with their one-click install guides for cloud providers like AWS, DigitalOcean, and Heroku or with deployment options like Docker, Linux VM (Ubuntu 20.04 LTS), or the Chatwoot CTL.

Open Source

Chatwoot’s Community Edition is published under the MIT license. You can find SDK implementations, review the code or contribute to the projects in the Chatwoot repository. The Enterprise Edition is available under a proprietary license. You can still audit the source code. However, modification is not allowed.

What is Chatlio?


Chatlio is a chat service that allows agents to chat from Slack directly.

Chatlio jumps into a market of itself, with the raging ChatOps and general popularity of Slack, this tightly integrated chat service offers a great deal to the Slack enthusiasts out there!

If you want to know more about Chatlio compared to other Slack chat providers, we wrote an article about the best Slack Live Chat Providers in 2023.

Chatwoot Agent Platform

Agent Platform

Chatwoot

Chatlio

Android

iOS

Slack

Website Dashboard

Agent Tools

Chatwoot

Chatlio

Canned Replies

Channel Switching

Chat History

Chat Transcripts

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Geo Tracking

Internal Notes

Keyboard Shortcuts

Message Filter

Screenshots

Tags

Typing Indicator

Visitor Information

Visitor Page Tracking

Pre-chat Options

Chatwoot

Chatlio

Agent Status

Canned Replies

Conversation Routing

Email Capture

Pre Chat Form

Product Cards

Triggers

Channels

Chatwoot

Chatlio

Email

Facebook Messenger

Instagram

Line

Telegram

Twilio SMS

Twitter

Website Chatwidget

WhatsApp

Customization

Chatwoot

Chatlio

Colors

Remove -Powered by-

Visitor Pop out Window

Widget Behaviour

Widget CSS Editing

Widget Size and Shape

Integrations

Chatwoot

Chatlio

Dialogflow

Dyte Video & Voice Call

Google Translate

Slack

Webhooks

Zapier

Chatlio Plugins

Plugins

Chatwoot

Chatlio

Magento

Shopify

WordPress

Comparisons