View Chatwoot profile
Live Chat
Omnichannel
View Chatlayer profile
Chatbot Conversational AI
AI Automation Hub

Chatwoot versus Chatlayer


Compare Features, Integrations, Plugins, and Prices

Chatwoot Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $19 p/m
Free Plan: Available
Free Trial: Not Available

Chatlayer Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: Quoted
Free Plan:Not Available
Free Trial: 30 days

Chatwoot Details

Owned by
Chatwoot, Inc.
Year founded
2016
HQ Location
Dover DE, United States

Chatlayer Details

Owned by
Chatlayer
Year founded
2018
HQ Location
Antwerp, Belgium
LinkedIn
Twitter

Chatwoot Notable Customers

Global Press
Taxibox
VSimple

Chatlayer Notable Customers

Belfius
AT&T
iFood
Startpeople

What is Chatwoot?


Chatwoot is a Free Open Source Software and SaaS live chat platform. You can choose to have your live chat hosted by them or opt for self-hosting. The installation process of a self-hosted live chat has been simplified with their one-click install guides for cloud providers like AWS, DigitalOcean, and Heroku or with deployment options like Docker, Linux VM (Ubuntu 20.04 LTS), or the Chatwoot CTL.

Open Source

Chatwoot’s Community Edition is published under the MIT license. You can find SDK implementations, review the code or contribute to the projects in the Chatwoot repository. The Enterprise Edition is available under a proprietary license. You can still audit the source code. However, modification is not allowed.

What is Chatlayer?


Chatlayer is an AI-based NLP chat system. NLP stands for Natural Language Processing.

Chatlayer’s unique offering includes a no-code solution for automated chatbots. Their solution can even be used to integrate with Nest thermostats and smart home appliances.

Chatwoot Agent Platform

Chatlayer Agent Platform

Agent Platform

Chatwoot

Chatlayer

Android

iOS

Website Dashboard

Agent Tools

Chatwoot

Chatlayer

Canned Replies

Chat History

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Keyboard Shortcuts

Message Filter

Tags

Typing Indicator

Pre-chat Options

Chatwoot

Chatlayer

Agent Status

Canned Replies

Conversation Routing

Email Capture

Pre Chat Form

Product Cards

Channels

Chatwoot

Chatlayer

Apple Business Chat

Email

Facebook Messenger

Google Assistant

Instagram

Line

Telegram

Twilio SMS

Twitter

Website Chatwidget

WhatsApp

Chatwoot Customization

Chatlayer Customization

Customization

Chatwoot

Chatlayer

Colors

Visitor Pop out Window

Integrations

Chatwoot

Chatlayer

Dialogflow

Dyte Video & Voice Call

Google Translate

Slack

Webhooks

Chatwoot Plugins

Chatlayer Plugins

Plugins

Chatwoot

Chatlayer

Joomla

Comparisons