View Chatra profile
Chatbot Live Chat
Live Chat Messenger Integration
View Trengo profile
Live Chat
WhatsApp Lead Generation

Chatra versus Trengo


Compare Features, Integrations, Plugins, and Prices

Chatra Pricing Model

  • Feature Based
  • Seat Based
Starts from: $17 p/m
Free Plan: Available
Free Trial: 10 days

Trengo Pricing Model

  • Feature Based
  • Seat Based
Starts from: $22 p/m
Free Plan:Not Available
Free Trial: 14 days

Chatra Details

Owned by
Chatra
Year founded
2015
HQ Location
Wilmington DE, United States
Website
chatra.com
LinkedIn
Twitter

Trengo Details

Owned by
Trengo
Year founded
2015
HQ Location
Utrecht, Netherlands
Website
trengo.com
LinkedIn
Twitter

Chatra Notable Customers

iGMS
tinybeans
Zap Hosting

Trengo Notable Customers

Nubikk
Rotterdam University
Toyota

What is Chatra?


Chatra, a live chat solution targeted mostly at small and medium-sized businesses, bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.

The company profiles itself with their personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self published book and guides section on the website to help you improve your customer relation game.

Integrations with popular platforms like Wordpress and Shopify are free, Others, like Facebook, Instagram, Slack, Help Scout, and email integration are only included in the paid plans.

Chatra offers a free plan for a single seat. The features are limited but that is to be expected for a free plan. Their paid plans start at $21 per seat per month. Free 10 day trials are available for the paid plans, which is useful to test all features before purchasing.

What is Trengo?


Trengo, a VC backed scale-up from the Netherlands has been growing at an impressive rate. They have been around since 2015.

Trengo describes their product as Smart Conversations Platform. A clever way to include their omnichannel chat products, combined with their automated chatbots, to man customer support channels for their customers.

Their platform is priced per agent, and the price per agent increases when more functionality or features are required.

The lowest price per agent is $15 and the minimum requirement is 2 agents to set up your account.

Notable customers of Trengo include Toyota, Nubikk and Rotterdam University

Agent Platform

Chatra

Trengo

Android

Email Inbox

iOS

MacOS

Web App

Windows

Agent Tools

Chatra

Trengo

AI Assisted Flow

Canned Replies

Chat Transcripts

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Message Status

Visitor Ban

Visitor Information

Visitor Typing Preview

Pre-chat Options

Chatra

Trengo

Automated Custom Greeting

Hours of Operation

Offline Ticket Form

Pre Chat Form

Pre Chat Form / Lead Generation

Scheduled Hours

Triggers

Widget Customization

Chatra

Trengo

Chatbox Size

Colors

Display Name and Title

Position

Profile Picture

Widget Size and Shape

Integrations

Chatra

Trengo

Help Scout

Median Screenshare

Slack

Upscope Co-browsing

Webhooks

Zapier

Plugins

Chatra

Trengo

BigCommerce

Ecwid

Shopify

WooCommerce

Wordpress

Connectivity

Chatra

Trengo

Email

Facebook Messenger

Google Assistant

Instagram

Telegram

Text Messaging (SMS)

Twitter

Website

Wechat

Whatsapp