View Chatra profile
Chatbot Live Chat
Live Chat Messenger Integration
View Tidio profile
Chatbot Live Chat
Live Chat

Chatra versus Tidio


Compare Features, Integrations, Plugins, and Prices

Chatra Pricing Model

  • Feature Based
  • Seat Based
Starts from: $17 p/m
Free Plan: Available
Free Trial: 10 days

Tidio Pricing Model

  • Feature Based
  • Seat Based
Starts from: $19 p/m
Free Plan: Available
Free Trial: 7 days

Chatra Details

Owned by
Chatra
Year founded
2015
HQ Location
Wilmington DE, United States
Website
chatra.com
LinkedIn
Twitter

Tidio Details

Owned by
Tidio
Year founded
2013
HQ Location
Szczecin, Poland
Website
tidio.com
LinkedIn
Twitter

Chatra Notable Customers

iGMS
tinybeans
Zap Hosting

Tidio Notable Customers

AOS Group
Falcon Pack
Printpack

What is Chatra?


Chatra, a live chat solution targeted mostly at small and medium-sized businesses, bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.

The company profiles itself with their personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self published book and guides section on the website to help you improve your customer relation game.

Integrations with popular platforms like Wordpress and Shopify are free, Others, like Facebook, Instagram, Slack, Help Scout, and email integration are only included in the paid plans.

Chatra offers a free plan for a single seat. The features are limited but that is to be expected for a free plan. Their paid plans start at $21 per seat per month. Free 10 day trials are available for the paid plans, which is useful to test all features before purchasing.

What is Tidio?


Tidio is a provider that offers a lot of value for startups and smaller companies. There are plenty of success stories from small founder teams with Tidio, including Wicklewood and Whisker Bag.

With a free forever plan that includes 3 agents as well as numerous upgrades and chatbots, they pack quite a punch!

Unique about Tidio is that you can initiate a chat with a user on your website in real-time as well as have a chatbot answer questions for you.

Agent Platform

Chatra

Tidio

Android

Email Inbox

iOS

MacOS

Web App

Windows

Agent Tools

Chatra

Tidio

AI Assisted Flow

Canned Replies

Chat Transcripts

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Message Status

Visitor Ban

Visitor Information

Visitor Typing Preview

Pre-chat Options

Chatra

Tidio

Automated Custom Greeting

Hours of Operation

Offline Ticket Form

Pre Chat Form

Pre Chat Form / Lead Generation

Triggers

Widget Customization

Chatra

Tidio

Chatbox Size

Colors

Display Name and Title

Position

Profile Picture

Widget Size and Shape

Integrations

Chatra

Tidio

Help Scout

Median Screenshare

Slack

Upscope Co-browsing

Webhooks

Zapier

Plugins

Chatra

Tidio

BigCommerce

Ecwid

Shopify

WooCommerce

Wordpress

Connectivity

Chatra

Tidio

Email

Facebook Messenger

Instagram

Website