View Chatra profile
Chatbot Live Chat
Live Chat Messenger Integration
View LiveChat profile
Live Chat
Live Chat

Chatra versus LiveChat


Compare Features, Integrations, Plugins, and Prices

Chatra Pricing Model

  • Feature Based
  • Seat Based
Starts from: $17 p/m
Free Plan: Available
Free Trial: 10 days

LiveChat Pricing Model

  • Feature Based
  • Seat Based
Starts from: $24 p/m
Free Plan:Not Available
Free Trial: 14 days

Chatra Details

Owned by
Chatra
Year founded
2015
HQ Location
Wilmington DE, United States
Website
chatra.com
LinkedIn
Twitter

LiveChat Details

Owned by
LiveChat
Year founded
2002
HQ Location
Wrocław, Poland
LinkedIn
Twitter

Chatra Notable Customers

iGMS
tinybeans
Zap Hosting

LiveChat Notable Customers

Adobe
Atlassian
PayPal
Unilever

What is Chatra?


Chatra, a live chat solution targeted mostly at small and medium-sized businesses, bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.

The company profiles itself with their personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self published book and guides section on the website to help you improve your customer relation game.

Integrations with popular platforms like Wordpress and Shopify are free, Others, like Facebook, Instagram, Slack, Help Scout, and email integration are only included in the paid plans.

Chatra offers a free plan for a single seat. The features are limited but that is to be expected for a free plan. Their paid plans start at $21 per seat per month. Free 10 day trials are available for the paid plans, which is useful to test all features before purchasing.

What is LiveChat?


LiveChat, originally from Poland, has been in the online customer service software business since 2002, being one the first companies to provide a live chat function to websites.

As one of the largest providers they offer a large number of app integrations and customization possibilties, ranging from CRM to e-commerce and help-desk software.

Their cheapest plan starts at $16 per month for one agent. A lot of features, analytics, and plugins are paid options or only available in their more expensive plans. They don’t offer a free plan. However, a 14 days free trial is available.

LiveChat has a substantial customer base consisting of over 35,000 companies worldwide. Among their customers are titans of industry like Adobe, Atlassian, PayPal, and Unilever.

Agent Platform

Chatra

LiveChat

Android

Email Inbox

iOS

MacOS

Web App

Windows

Agent Tools

Chatra

LiveChat

AI Assisted Flow

Canned Replies

Chat Transcripts

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Message Status

Visitor Ban

Visitor Information

Visitor Typing Preview

Pre-chat Options

Chatra

LiveChat

Automated Custom Greeting

Hours of Operation

Offline Ticket Form

Pre Chat Form

Pre Chat Form / Lead Generation

Triggers

Widget Customization

Chatra

LiveChat

Chatbox Size

Colors

Display Name and Title

Position

Profile Picture

Widget Size and Shape

Integrations

Chatra

LiveChat

Help Scout

Median Screenshare

Slack

Upscope Co-browsing

Webhooks

Zapier

Plugins

Chatra

LiveChat

BigCommerce

Ecwid

Shopify

WooCommerce

Wordpress

Connectivity

Chatra

LiveChat

Apple Business Chat

Email

Facebook Messenger

Instagram

Text Messaging (SMS)

Website

Whatsapp

Comparisons