View Chatra profile
Chatbot Live Chat
Live Chat Messenger Integration
View Gorgias profile
Help Desk Live Chat
Business SMS Order Management Call Management

Chatra versus Gorgias


Compare Features, Integrations, Plugins, and Prices

Chatra Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $17 p/m
Free Plan: Available
Free Trial: 10 days

Gorgias Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $10 p/m
Free Plan:Not Available
Free Trial: 7 days

Chatra Details

Owned by
Chatra
Year founded
2015
HQ Location
Wilmington DE, United States
Website
chatra.com
LinkedIn
Twitter

Gorgias Details

Owned by
Gorgias
Year founded
2015
HQ Location
San Francisco CA, United States
LinkedIn
Twitter

Chatra Notable Customers

iGMS
tinybeans
Zap Hosting

Gorgias Notable Customers

Steve Madden
Bokksu
Marine Layer

What is Chatra?


Chatra, a live chat solution targeted mostly at small and medium-sized businesses, bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.

The company profiles itself with their personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self published book and guides section on the website to help you improve your customer relation game.

Integrations with popular platforms like Wordpress and Shopify are free, Others, like Facebook, Instagram, Slack, Help Scout, and email integration are only included in the paid plans.

Chatra offers a free plan for a single seat. The features are limited but that is to be expected for a free plan. Their paid plans start at $21 per seat per month. Free 10 day trials are available for the paid plans, which is useful to test all features before purchasing.

What is Gorgias?


Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live-chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.

Gorgias comes with a monthly pricing plan.

Unique about Gorgias is their Academy, where they offer Agent training next to regular account setups. You have to have an account in order to access these documents, but the academy contents are free.

Agent Platform

Chatra

Gorgias

Android

Email Inbox

iOS

MacOS

Web App

Windows

Agent Tools

Chatra

Gorgias

AI Assisted Flow

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Transcripts

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Message Status

Order Tracking

Ticketing

Visitor Ban

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Pre-chat Options

Chatra

Gorgias

Agent Status

Automated Custom Greeting

Canned Replies

Email Capture

FAQ

Hours of Operation

Message Routing

Offline Ticket Form

Pre Chat Form

Pre Chat Form / Lead Generation

Product Cards

Quick Replies

Triggers

Widget Customization

Chatra

Gorgias

Avatar

Branding

Chatbox Size

Colors

Display Name and Title

Position

Profile Picture

Widget Size and Shape

Integrations

Chatra

Gorgias

Ada

Help Scout

Klaviyo

Median Screenshare

Postscript

Recharge

Slack

Upscope Co-browsing

Webhooks

Yotpo

Zapier

Plugins

Chatra

Gorgias

BigCommerce

Ecwid

Magento

Shopify

WooCommerce

Wordpress

Connectivity

Chatra

Gorgias

Email

Facebook Messenger

Instagram

Phone Call

Text Messaging (SMS)

Twitter

Website

Whatsapp